Expert Banking Advisor- EN

RBC; Outaouais; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Total Rewards Program

World-class training program

Career development opportunities

Job summary

RBC is seeking an RBC Financial Advisor to attract, nurture, and grow relationships with high-value personal and small business clients. You will provide proactive advice across everyday banking, investments, and credit, coordinating with RBC partners to meet client goals and life events.

You will work to understand client needs, educate on solutions, and champion digital enablement while maintaining a local community presence.

Qualifications

• Mutual funds accreditation required.
• Quebec Certificate of Achievement for Personal Finance required.
• 1-2 years of proven sales experience in financial services.
• Ability to build trust and long-term client relationships.
• Digital literacy across devices (phones, tablets, laptops).
• Bilingual in English and French is required.

Responsibilities

• Provide proactive, professional financial advice to personal and small business clients.
• Uncover client needs and deliver client-centric solutions at first point of contact.
• Leverage RBC ecosystem to meet client financial goals across banking, investments and credit.
• Educate clients on complex credit and investments and tailor recommendations to their circumstances.
• Promote digital self-service while offering personalized advice.

Skills

Mutual funds accreditation

Quebec Personal Finance cert

Sales experience (financial services)

Client relationship building

Digital literacy

Bilingual English/French

Education

Certificate of Achievement - Personal Finance (Quebec)

Job description

Job Description

Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting.

As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment.

What is the opportunity?

As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You provide our clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. As an expert advisor, you have a breadth and depth of expertise across everyday banking, investments and credit, with the ability to fulfill on a robust Advice Experience on both complex personal and business needs.

What will you do?

• Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clients
• Communicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contact
• Use your own advice capabilities, and those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
• Provide professional advice and education with an ability to address complex credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstances
• Champion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact with us in their channel of choice.
• Make good use of technology to connect with clients both virtually and face to face
• Implement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local community
• Collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and relevant expert advice

What do you need to succeed?

Must-have

• Valid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)
• Quebec - Completed Certificate of Achievement - Personal Finance, offered through the Canadian Securities Institute (i.e., Fundamentals of Personal Finance - Quebec, Investment and Taxation Fundamentals - Quebec, Insurance and Retirement - Quebec)
• 1-2 years of proven sales experience in the financial services industry, handling credit and investments
• Demonstrated ability to build trust and maintain long-term client relationships
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Active in developing a solid network in the local community

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Client Centricity, Communication, Critical Thinking, Curious Mindset

Additional Job Details

Address

2310 RUE SAINT LOUIS:GATINEAU

City

Gatineau

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

Job Type

Regular

Pay Type

Salaried

Posted Date

2025-11-01

Application Deadline

2026-09-01

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.