Expansion Account Executive - Emerging Business

MaintainX; Toronto; On-site; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Healthcare, dental, vision

401(k)/RRSP enrollment

Take what you need PTO

Meaningful equity opportunities

Job summary

MaintainX is seeking an Expansion Account Executive to drive sales growth within the Emerging segment (300 employees or less). You will own a post-sale book of business, manage hundreds of accounts quarterly, and identify expansion opportunities while delivering exceptional client service.

This role requires a proactive, organized professional who thrives under pressure in a fast-paced SaaS environment. The ideal candidate has 2+ years in quota-bearing SaaS sales, strong data-driven presentation

Qualifications

• Minimum 2 years in a quota-carrying SaaS sales role (New Business AE or Expansion AE/AM).
• Proven success managing a large volume of prospects while driving product adoption.
• Strong analytical and presentation skills, with the ability to communicate data-driven insights.
• Proven ability to conduct engaging product demonstrations.
• Adaptability and comfort in a fast-paced sales environment.
• Excellent organizational skills and attention to detail in deal management.
• Bachelor's degree or higher in a relevant field.

Responsibilities

• Own a book of business from post-sale handoff onwards, engaging with a large segment of emerging customers.
• Identify expansion opportunities within existing accounts and build long-term partnerships.
• Prospect proactively to identify customer needs and provide innovative solutions.
• Present key metrics and ROI to demonstrate value of our solutions.
• Manage multiple tasks—demos, proposals, follow-ups—without letting anything fall through the cracks.
• Master Salesforce, Outreach, ZoomInfo and other systems to forecast expansion with +/-15% accuracy.
• Document customer interactions and progress with meticulous attention to detail.
• Embrace a startup mentality and contribute to a fast-growing, entrepreneurial culture.

Skills

Quota-carrying SaaS sales

Prospecting

Product demonstrations

Presentation skills

Analytical skills

Organizational skills

Interpersonal skills

Team collaboration

Adaptability

Education

Bachelor's degree or higher

Tools

Salesforce

Outreach

ZoomInfo

Job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

We're currently seeking an Expansion Account Executive to join our dynamic sales team. As an Expansion AE - Emerging you'll play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the Emerging segment (300 employees or less). Your expertise in managing a large volume of high velocity deals will be instrumental in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Emerging Expansion AE/Account Manager won’t be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thrives under pressure, is highly organized, and is laser-focused on the client.

What You’ll Do

• Ownership - You will own a “book of business” from post-sale handoff onwards. You would use your sales experience to effectively engage and build relationships with a large segment of our emerging customers. Know your clients like family and take care of them as such.
• Expansion - Happy clients tend to expand. You will leverage your experience in navigating high volumes of deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
• Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
• Presentation - Articulate key metrics and data to demonstrate the value and impact of our solutions, effectively conveying the return on investment for our clients.
• Organization - You will manage a book of business and need to execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks.
• Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
• Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Requirements

• A minimum of 2 years of experience in a quota-carrying SaaS sales closing role (New Business AE or Expansion AE/AM).
• Demonstrated success managing a large volume of prospects while driving product adoption.
• Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
• Proven ability to conduct engaging product demonstrations.
• Adaptability and comfort in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
• An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.
• Bachelor's degree or higher, ideally in a relevant field.

Bonus If You Have

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working in CMMS or facility operations software.
• Documented success in working in a remote setting.

What’s In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.