Executive Director, HR Client Service Delivery

Government of Alberta; Edmonton; On-site; CAD 136,000 - 180,000; Full time

Job summary

A provincial government agency in Edmonton is seeking an Executive Director for HR Client Service Delivery. The role involves leading a team to provide integrated HR services to various department clients, focusing on strategic planning and stakeholder engagement. The ideal candidate has extensive senior management experience, a commitment to inclusive practices, and a related degree. Salary ranges from $136,631 to $179,559 annually.

Benefits

Leadership and mentorship programs

Professional learning and development

Pension plans

Qualifications

• Extensive senior management experience in human resource or public administration.
• Expertise in systems-thinking for operational and strategic results.
• Strong judgment and political acumen.

Responsibilities

• Deliver client-focused integrated HR services across departments.
• Advance client-centered, innovative approaches to meet evolving needs.
• Establish trust and credibility with clients and stakeholders.

Skills

Leadership

Strategic planning

Stakeholder management

Problem-solving

Influencing change

Education

Degree in a related discipline

Job description

Job Information

Job Title : Executive Director, HR Client Service Delivery

Requisition ID : 76117

Ministry : Public Service Commission

Location : Edmonton

Full or Part-Time : Full Time

Hours of Work : 36.25

Regular / Temporary : Regular

Scope : Open

Closing Date : October 31, 2025

Classification : Executive Manager 1

About Us

As a key central agency, the Public Service Commission (PSC) is responsible for leading the development of policies and programs that ensure Alberta has a professional, non-partisan, diverse and inclusive public service that proudly serves Albertans. The PSC is continually enhancing and adapting integrated human resource (HR) services that foster an agile, productive and healthy workforce that serves Alberta today and into the future. This is achieved by providing expert advice, strategic leadership and stewardship as well as developing and delivering innovative supports and services to Alberta Public Service (APS) employees.

The Client Service Delivery Division provides a full suite of strategic and operational human resource (HR) services to department clients, including workforce planning, organizational effectiveness, employee relations, occupational health and safety, and talent acquisition, human capital management system integration, data management, and HR business processes continuous improvement.

Role

Reporting to the Assistant Deputy Minister, Client Service Delivery, you are accountable for the delivery of client-focused, integrated HR through a service portfolio of client departments. Services include HR advisory, workforce planning, organizational design, employee relations, and occupational health and safety. Collaborating closely with partners across the system, you will advance client-centered, innovative approaches that are responsive and solution-focused to meet evolving department needs. Your ability to establish a foundation of trust, respect, and credibility quickly with your team, colleagues, and clients as well as the quality of your leadership and relationships will be foundational and critical to your success, and consequently, to the success of the APS.

Client departments for Portfolio 1 include Advanced Education, Affordability and Utilities, Children and Family Services, Education and Child Care, Energy and Minerals, Service Alberta and Red Tape Reduction, Technology and Innovation, Jobs, Economy, Trade and Immigration, Premier’s and Ministerial Staff, Executive Council, Intergovernmental Relations, Communications and Public Engagement, Assisted Living and Social Services, and Arts, Culture and Status of Women.

Qualifications

An accomplished and agile leader, your background includes extensive related senior management experience in a complex business environment with a wide scope of human resource or public administration programs and services. You have demonstrated expertise in applying a systems-thinking focus to achieve results in operational, strategic and policy arenas, and are recognized for your skill in managing complex and contentious issues, briefing senior officials and collaborating with multiple stakeholders to achieve desired outcomes.

Articulating a compelling vision and the ability to influence change, you have established a leadership record that reflects your commitment to adopting more inclusive systems and processes and fostering a positive work culture. Your strengths in exercising judgment, political acumen, and proactive problem-solving, and decision-making abilities will position you for success. A degree in a related discipline is preferred.

Salary

$5,234.94 - $6,879.68 bi-weekly ($136,631 - $179,559 annually)

Notes

Final candidates will be required to undergo a security screening.

Links and information on what the GoA has to offer :

• Compensation Overview –
• Working for the Alberta Public Service –
• Pension plans :
• Management Employees Pension Plan (MEPP) –
• Leadership and mentorship programs
• Professional learning and development
• Research Alberta Public Service Careers tool –

How to Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants :