Executive Director, Homecare

Great Connections; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading healthcare provider in North York is seeking an Executive Director for their Homecare division. This full-time role involves overseeing the day-to-day operations and ensuring high-quality service delivery to clients. The ideal candidate will have substantial experience in health management and direct care delivery. A competitive compensation package is offered, including potential commissions.

Benefits

Competitive compensation package

Potential commissions

Qualifications

• Minimum 10 years of direct care delivery experience.
• Minimum 10 years of health management experience.
• Experience in program or business development in healthcare.

Responsibilities

• Oversee all operational functions of the homecare business.
• Develop and implement processes to monitor performance.
• Lead growth initiatives by managing budgets and executing strategies.

Skills

Leadership skills

Sales and business growth

Community relations

Program development

Problem-solving

Education

University degree in nursing or related health discipline

Relevant health profession certification (e.g., RN)

Tools

Information technologies for client care

Job description

Our client, providing quality, customized services to seniors and their families, is looking for an Executive Director for their Homecare division in North York. As the Executive Director, Homecare (EDH), you will have an opportunity to make a difference in the lives of our clients and their families by taking on responsibility for the overall management and operations of our homecare business.

You will ensure the effective functioning of the homecare line of business (LOB) by overseeing all day-to-day operations, including client care, caregiving staff, finances, human resources, and general administration. You will have overall leadership and accountability for the LOB’s performance (financial & operational) and take an active role in the growth of the LOB and in maintaining a positive image of the business in the community.

• Position: Executive Director, Homecare
• Department: Homecare
• Reports to: President
• Location: North York, ON
• Job Type: Full-time, permanent
• Competitive compensation package with potential commissions

Key Responsibilities:

1. Oversee all operational functions of the homecare business, including staff management, service quality, and client & staff satisfaction.
2. Develop and implement processes to monitor performance, assess issues, and improve service delivery.
3. Enhance client health and safety by educating clients and families and standardizing best practices.
4. Work with HR to ensure adequate staffing and conduct regular evaluations for performance improvements.
5. Lead growth initiatives by managing budgets, collaborating on business development, acquiring new clients, and executing marketing strategies.
6. Focus on quality and efficiency improvements through metrics analysis, standardization, compliance, and budget planning.

Position Requirements:

• University degree in nursing or related health discipline.
• Relevant health profession certification (e.g., RN).
• Minimum 10 years of direct care delivery experience.
• Minimum 10 years of health management experience, including budgeting and legislative knowledge.
• Extensive experience in healthcare services, especially community care, with a good understanding of the marketplace and stakeholder issues.
• Experience in program or business development in healthcare settings.
• Valid Vulnerable Sector Check (within 6 months).
• Proficiency in information technologies supporting client care and operations.
• French language skills are preferred.

Knowledge and Skills:

• Strong leadership and team management skills.
• Proven ability to drive sales and business growth.
• Excellent community relations and program development experience.
• Understanding of business planning, metrics, risk management, and quality improvement.
• Passion for person-centered care and senior services.
• Insight into industry trends and proactive problem-solving skills.