Executive Digital Experience Director

Scotiabank; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Toronto seeks a Director, Executive Digital Experience. This role involves managing technology support for executives, enhancing technology adoption, and leading a dedicated support team. The ideal candidate has 10-15 years of IT experience, strong incident management skills, and proficiency in audio-visual services. Join a purpose-driven team focused on delivering exceptional executive support and ensuring the highest level of customer experience.

Benefits

Diversity and inclusion initiatives

Tuition assistance

Flexible vacation and benefits starting day one

Qualifications

• 10-15 years of IT and/or business industry experience required.
• 3 years of team management experience in end user support and AV services.
• Expertise in complex business and technical processes.

Responsibilities

• Manage technology deskside support for executives.
• Educate executives on mobility and productivity tools.
• Drive technology improvements based on executive needs.
• Oversee audio visual technology in event spaces.

Skills

Incident management

End user support

Project management

Audio-visual services

Communication skills

Education

Relevant degree or proven IT experience

Job description

A leading financial institution in Toronto seeks a Director, Executive Digital Experience. This role involves managing technology support for executives, enhancing technology adoption, and leading a dedicated support team. The ideal candidate has 10-15 years of IT experience, strong incident management skills, and proficiency in audio-visual services. Join a purpose-driven team focused on delivering exceptional executive support and ensuring the highest level of customer experience.