Executive Assistant to CEO | Hybrid, Governance Support

Condominium Authority of Ontario; Toronto; Hybrid; CAD 71,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

One-year TERM position

Job summary

University of Toronto Scarborough is seeking an Admissions Advisor to provide exemplary customer service to prospective students, applicants, and parents. You will advise on programs, admission requirements, and transfer credit processes, guiding applicants from domestic, international, and transfer pathways through the study-application journey.

With strong data and technology skills, you will track files, maintain records, and prepare assessments.

Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years of related experience in a post-secondary environment, providing front-line service to students and administering policy and processes related to academic regulations.
• Proficiency with CRM databases and student information systems (e.g. ROSI, Slate).
• Excellent interpersonal, verbal and written communication, organizational, and time management skills.
• Commitment to equity, diversity, inclusion, and a respectful learning and working environment.

Responsibilities

• Providing detailed information regarding admission requirements to prospective students and applicants
• Keeping well-informed on University programs, policies and procedures
• Applying established standards when administering a process for consistent evaluation of applications
• Applying established standards when administering a process for consistent evaluation of transfer credits
• Analyzing domestic academic documents to assess credentials against University equivalencies
• Updating and maintaining database records
• Updating and maintaining documentation
• Preparing draft correspondence using templates

Skills

Excellent interpersonal communication

Verbal and written communication

Organizational and time management

Customer service experience

Education

Bachelor's Degree

Tools

ROSI

Slate

CRM databases

Job description

About us

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence.

It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student-focused and meaningful.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence ). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity

Working under the general direction of the Assistant Registrar and Admissions and Transfer Credit Manager, you will provide exemplary customer service by advising prospective students, applicants, current students, guidance counsellors and parents about programs of study, admission requirements and transfer credit processes. You will work with a variety of prospective student audiences (domestic, international, transfer, pathway) and with stakeholders internal to the university. Your excellent organizational skills and attention to detail will help to ensure that applications are complete and move through the application process in an efficient way and you will prepare admission and transfer credit applications for assessment. With strong data and technical skills, you will track files and ensure that processes are completed in a timely way. You will act as an expert resource to a group of student staff. You will be a part of a team of professionals working together to recruit and admit the next incoming class of students to the campus.

Your responsibilities will include

• Providing detailed information regarding admission requirements to prospective students and applicants
• Keeping well-informed on University programs, policies and procedures
• Applying established standards when administering a process for consistent evaluation of applications
• Applying established standards when administering a process for consistent evaluation of transfer credits
• Analyzing domestic academic documents to assess credentials against University equivalencies
• Updating and maintaining database records
• Updating and maintaining documentation
• Preparing draft correspondence using templates

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two (2) years of related experience in a post-secondary environment, providing front-line service to students and administering policy and processes related to academic regulations.
• Proficiency with CRM databases and student information systems (e.g. ROSI, Slate).
• Excellent interpersonal, verbal and written communication, organizational, and time management skills.
• Must enjoy working with students in a culturally diverse campus and like the challenge of a fast-paced environment.
• Knowledge of post-secondary educational systems.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Assets (Nonessential)

• Experience in a registration, records and/or admissions area within a high volume, client service post-secondary environment.

To be successful in this role you will be

• Adaptable
• Organized
• Possess a positive attitude
• Tactful

Notes

• This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline .
• This is a one (1) year TERM position.

Closing Date: 11/06/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 09 -- $70,633 with an annual step progression to a maximum of $90,329. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Registrarial Services

Divisional HR Office Email: [e-mail]

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.