Executive Assistant

Aviva; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance company in York Region, Markham, is seeking an Executive Administrative Assistant to support the Chief Information Officer and other senior leaders. The role requires managing complex tasks, strong communication skills, and significant experience in administrative functions. The company offers a competitive rewards package and a hybrid work model.

Benefits

Base compensation and annual bonus

Retirement savings and share plan

Health benefits and personal wellness

Competitive vacation package

Professional development support

Corporate wellness programs

Qualifications

• 7-10 years supporting senior leaders, ideally C-suite.
• Strong written and verbal communication skills.
• Organizational skills with the ability to manage multiple priorities.

Responsibilities

• Manage complex calendars and travel arrangements.
• Communicate on behalf of the CIO to internal and external parties.
• Handle critical issues and prioritize them effectively.

Skills

Senior leader support

Adaptability

Communications

Judgment

Microsoft Office proficiency

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We're currently looking for an Executive Administrative Assistant to provide support to our Chief Information Officer (CIO) and other SVPs / VPs primarily at our Markham, Ontario Office. This role serves as the primary point of contact and liaison for internal and external parties on all matters. You will organize and coordinate executive outreach and external relations efforts.

In this position, you will have the opportunity to work independently on projects, from conception to completion, and should be capable of working towards timelines at times to handle a wide variety of activities and confidential matters with discretion.

Does this sound like the right challenge for you?

What you'll do:

• Complete a broad wide range of comprehensive administrative tasks including: complex calendar management; completing expense reports and supervising budget spend; composing and preparing correspondence; arranging sophisticated (including international) and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.

• Communicate directly, and on behalf of the CIO and SVP/ VPs, with other senior leaders, external contacts, employees, and others, on matters related to the VP's programmatic initiatives.

• Research, prioritize, and follow up on incoming issues and concerns, including those of a critical or confidential nature, and determine appropriate course of action, referral, or response and redirect when appropriate.

• Provide a bridge for smooth communication between the Office of the CIO and other internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.

• Work closely and effectively with your stakeholders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.

• Build relationships crucial to the success of the organization, and handle various special projects for the CIO and SVPs / VP’s, some of which may have organizational impact.

• Successfully complete critical aspects of results with a hands‑on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate your leaders' effectiveness.

• Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with a sense of urgency.

• Participate in the development and implementation of secretarial/administrative standards, policies and practices for the organization.

• Participate as an additional member of the leadership team including assisting in scheduling meetings and attending all meetings.

• Assist in coordinating the agenda of senior management team meetings and off‑sites, and all‑staff meetings.

What you'll bring:

• Demonstrated ability (7-10 years) supporting senior leaders, preferably in a large organization (ideally with some experience of supporting C‑suite stakeholders)

• A passionate, focused on results and community‑oriented demeanor with an exceptional ability to adapt priorities

• Demonstratable ability to exercise good judgment in a variety of situations, with strong written and verbal communication, a proactive approach, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

• Excellent proficiency in Microsoft Office programs (Word, Excel, PowerPoint)

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.