Exam Invigilator (Casual)

Red Deer Polytechnic; Red Deer; Presencial; CAD 22.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

15% extra hourly pay in lieu of time/h

Campus-based role

Descripción de la vacante

Red Deer Polytechnic is seeking Casual Exam Invigilators to support extended operations during peak examination periods for the 2026-27 academic year. You will invigilate exams, assist students, faculty, staff, and patrons, and help maintain a learner-centered environment on campus.

Under the Testing Services Coordinator, you will enforce academic integrity, verify identities, manage seating and materials, and provide front-line desk support, password help, and troubleshooting for basic

Formación

• High school diploma or equivalent; 6+ months to 1 year experience in an education or admin setting.
• Excellent customer service and interpersonal skills for handling diverse students and staff.
• Proficiency with Microsoft Office and basic tech troubleshooting.
• Ability to follow procedures, stay organized and manage time under pressure.
• Strong attention to privacy and handling confidential information.
• Preferred: completion of a 1-year college certificate or equivalent.

Responsabilidades

• Provide exam invigilation and uphold academic integrity.
• Assist in exam setup and ensuring proper identification and security.
• Support Testing Services desk with inquiries and room bookings.
• Maintain a safe, quiet, welcoming environment and clean Testing Services areas.
• Communicate rules and procedures to students and staff.
• Assist with password changes and basic hardware/software troubleshooting.

Conocimientos

Customer service

Interpersonal skills

Organizational skills

Time management

Teamwork

Problem solving

Independent and collaborative work

Educación

High school diploma or equivalent

1-year college certificate or university equivalent

Herramientas

Microsoft Office

Text-to-speech software

SIRSI library system

Descripción del empleo

Position Summary

For the 2026-27 academic year, Testing Services will pilot extended operations during two selected midterm periods and will establish a Casual Exam Invigilator (El) pool to support extended operating hours during peak examination periods.

We anticipate hiring 5-9 individuals depending on availability and operational needs, with the option to hire additional candidates as required.

Confirmed operational periods

• December 14-18, 2026

The Exam Invigilator is responsible to support the invigilation of all exam types on behalf of Red Deer Polytechnic Testing Services, and supports the students, faculty, staff, and patrons who utilize Testing Services.

Under the direction of the Testing Services Coordinator, the Exam Invigilator invigilates, and finalizes all types of exams and tests, while supporting the operation of Testing Services by providing quality customer service in a learner-centered environment.

Position Responsibilities

Exam and Test lnvigilation

Invigilation

• Exercises vigilant supervision of the testing area, thus ensuring academic integrity during the exam process, enforcing security and privacy requirements as needed


• Communicates Testing Services rules and requirements to students


• Verifies test taker identities and ensures only approved materials enter the test environment


• Maintains knowledge of testing features based on exam type in order to troubleshoot testing issues


• Documents any exam incidents (such as academic misconduct) that occur and follow the processes outlined by Testing Services and any Third-Party examination providers

Finalizing Exams

• Follows protocols to collect, file and retain completed exams

Testing Services Desk Support

• Supports the operation of the Testing Services main desk; during the hours Testing Services is open.Follows protocol to triage phone, email and in-person inquiries


• Greets and directs students, faculty, staff, and patrons who utilize Testing Services


• Monitors the space to ensure a safe, quiet, and welcoming environment


• Cleans and organizes the Testing Services Offices and Testing Lab areas on a regular basis


• Maintains and applies knowledge of automated circulation systems (SIRSI), in order to perform all functions related to the booking, loaning, and returning of learning resources, including laptops, and equipment


• Assists students to change passwords as needed


• Provides initial troubleshooting and resolves hardware and software issues (i.e. issues related to log-in, printing, software errors, etc.) for NCLC technology

Testing Services Support - Registration and Booking

• Assists students, faculty, staff and patrons to use relevant booking tools and processes to schedule exams


• Refers to the Testing Service Assistant and/or Testing Service Coordinator for modifying booking and registration


• Confirms that testing rooms are prepared for test takers prior to exam start times


• Communicates any issues regarding exams to the Testing Services Coordinator

Continuous Growth and Acquisition of New Skills

• Actively participates in relevant training and professional development activities as they become available


• Actively acquires knowledge and skills related to the position


• Supports training of new employees, as advised by the Testing Services Coordinator


• Shares knowledge and best practices with colleagues as appropriate on a regular and ongoing basis to contribute to shared learning

Required Qualifications

• High school diploma or equivalent to about 12 years of schooling


• More than 6 months and up to 1 year of experience in an educational setting or administrative work


• Excellent customer service skills and interpersonal skills with ability to manage challenging situations with individuals in a calm and professional manner


• Technical skills required with demonstrated proficiency in the use of Microsoft Office, text-to-speech software, and various computer hardware


• Detail-oriented with an ability to function and process information with high levels of accuracy


• Process-oriented and able to follow procedures


• Strong organizational and time management skills to prioritize workload under pressure and in a fast-paced environment


• Ability to work effectively, independently, and collaboratively within a changing, progressive, team-oriented environment


• Ability to conduct basic technology (i.e. hardware and software) troubleshooting and issue resolution


• Demonstrated skills in working with confidential information and maintaining integrity

Preferred Qualifications

• Completion of a 1-year college certificate, one year University or equivalent.


• Prior experience in examination supervision is preferred


• Experience working with individuals needing academic accommodations is an asset

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

Desired Start Date

Nov 16, 2026

Position End Date (if term-certain)

April 30, 2027

Hours of work

Candidates must be available to work some evenings and weekends as required for this position. Work hours can be flexible.

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

To enrich the intellectual, economic, cultural, and social development of Central Alberta, we value the contributions of individuals with diverse perspectives and experiences.

We encourage applications from Indigenous persons, Black and racialized persons, women, persons with disabilities, individuals of all sexual orientations, and persons of any gender identity or expression.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact [e-mail]

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Special Instructions to Applicants

• Red Deer Polytechnic (RDP) is committed to ensuring the safety of staff, learners and visitors to campus and requires all employees in this position to provide a satisfactory check in accordance with the Polytechnic's Criminal Record Check Policy prior to the start of their employment. The Check must be dated no more than 90 days prior to your start date.


• This posting will remain open until filledand review of applicants will be ongoing.