evTOC Applications Engineer

Evertz; Burlington; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits program

Total compensation

Work-life balance

Employee assistance

Discount platform

Career progression

Casual environment

Sports teams

Job summary

Evertz is seeking a proactive QA/validation specialist to support software and hardware testing in a fast-paced environment. You will replicate issues, validate fixes, and collaborate with development and product teams to ensure quality across the product line.

The role requires strong troubleshooting, clear communication, and the ability to work independently with limited supervision. Ontario-based Burlington location with standard 40-hour weeks.

Qualifications

• Experience in software validation and QA processes.
• Knowledge of hardware validation and system testing.
• Clear communication and teamwork are essential.

Responsibilities

• Provide technical customer support including problem replication and resolution.
• Perform functional system level testing of software and hardware.
• Collaborate with development to plan tests through product design cycle.
• Generate and track defects in the project management system.
• Create/update test procedures and conformance forms.
• Maintain lab testing equipment and troubleshoot issues.
• Assist with demo preparation and product documentation.

Skills

QA mindset

Troubleshooting

Communication

Team collaboration

Education

Engineering degree

Tools

Jira

Confluence

TestRail

Job description

The evTOC team at Evertz is seeking a motivated and self-driven individual who is passionate about continuous learning and personal growth. The ideal candidate is naturally curious, thrives in a fast-paced environment, and is eager to take initiative in expanding their skills and knowledge.

We’re looking for someone who brings a positive attitude, strong interpersonal skills, and the ability to build lasting relationships- both with our customers and within our team. If you’re a proactive problem solver who values collaboration and continuous improvement, we’d love to hear from you.

What you’ll do:

• Provide technical customer support including problem replication / resolution
• Experience in dealing with in-house and/or external end customers
• Functional system level testing and validation of Software and Hardware
• Collaborate with development team to plan tests through product design cycle
• Generate and follow-up with defects tracked in a project management database
• Work with multiple teams and departments across the company to validate solutions
• Create and update test procedures and conformance forms, help update product documentation
• Maintain Lab testing equipment and troubleshoot hardware/software issues
• Assist with demo preparation
• Help identify, define, and design improvements for the product line

Requirements:

To join our growing evTOC team you’ll need the following to make our team better:

• Work experience in a similar or related field – Software Validation, Quality Assurance (QA), Hardware Validation, System Test Engineering
• Degree or Diploma in Computer, Electrical or Systems Engineering, Broadcast Television/ Film and/or Media Production is an asset
• Experience in data communication networks and associated protocols and technologies such as TCP, UDP, Multicasting, QoS, RTP, TLS, SNMP, HTTP/HTTPS, DNS, DHCP, Layer 2 and 3 switching, firewalls, NATs and basic network security principles is an asset
• Knowledge of Linux is desirable
• Experience with Jira, Confluence and/or Testrail is an asset
• Understanding video and compression is desirable
• Must be eligible for international travel and be able to work alone with little or no supervision
• A clear and concise communicator with excellent verbal and written communication skills
• Proven troubleshooting and analytical problem-solving skills
• Detail oriented and observant

What we Offer:

• Employer funded benefits program
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform
• Career Progression
• Casual Work Environment
• Social Events and Sports Teams

Location:

Burlington, Ontario

Hours:

Monday - Friday, 40 hours.

Vacancy:

This is an existing position.

Salary Range:

$50,000 to $70,000 per year, based on experience.

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices like phones and tablets worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

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