Events Staff II (Operations)

University of Alberta; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent Canadian university is seeking friendly and reliable individuals for a part-time customer service role in their Operations team. Responsibilities include providing excellent customer service, ensuring the timely delivery of catering orders, and maintaining the safety and cleanliness of event sites. The ideal candidates will have experience in customer service, be available for varied hours, and possess strong communication skills. ProServe training will be provided.

Qualifications

• Experience in customer service with strong communication skills.
• Available to work varied hours, including early mornings and weekends.
• Good attention to detail.

Responsibilities

• Provide exceptional customer service to clients.
• Ensure timely delivery of catering orders.
• Setup and teardown for events.

Skills

Customer service experience

Excellent communication skills

Teamwork

Attention to detail

Basic familiarity with campus

Job description

he Horowitz Events Centre is looking for friendly and reliable customer service oriented individuals to join our morning Operations team!

This position facilitates the delivery of catering across the University of Alberta’s North Campus, as well as the setup and teardown of HEC events. Our Operations team is under the general supervision of the Conferencing Supervisor.

ROLES & RESPONSIBILITIES

• Provide an exceptional level of customer service to our clients and patrons
• Ensure timely and efficient delivery of catering orders across campus, including the safe operation of golf carts
• Work towards the successful execution of a wide variety of events
• Complete event setups and teardown as required
• Work catered events, including serving, bussing, and maintaining food service protocols
• Set up and troubleshoot basic A/V in our Meeting Centre
• Maintain the safety and cleanliness of event sites
• Perform other job-related duties as required

QUALIFICATIONS

• Experience in the customer service field, with an emphasis on excellent communication skills and working as part of a team
• Available to work varied hours, including early mornings, evenings and weekends - a minimum 12 hours of availability required per week
• Excellent work habits, including strong attention to detail and communication skills
• Basic familiarity with the University campus is an asset
• ProServe and ProTect training - will be provided free of charge
• Valid Class 5 Driver’s License
• Ability to lift 15kg (33lbs) on occasion

This is a part-time position, with the frequency and length of shifts varies depending on our bookings. Must have availability from 6am to 6pm.

EQUITY & INCLUSION

The UASU’s mission is to serve, engage, and represent students. To do that well we need an organization that is representative of the students we serve. We are committed to creating a diverse environment that fosters a sense of belonging and empowerment. We actively encourage applications from members of groups experiencing barriers to equity.

While we thank all applicants for their interest, only shortlisted candidates will be contacted.