Events Operator Lead

Aramark Canada; Kingston; On-site; CAD 42,000 - 56,000; Full time

Job summary

Aramark Canada is seeking an Events Operator Lead to oversee catering and premium services operations, coordinating staff and ensuring seamless service at events.

You will train teams, uphold food safety, manage guest requests, and contribute to delivering exceptional experiences for clients and guests across our Kingston-area operations.

Qualifications

• Previous experience as a supervisor in a related role preferred.
• Previous experience as a server or in a food service role required.
• Demonstrates excellent customer service skills.
• Demonstrates excellent communication and interpersonal skills, both written and verbal.
• Requires ability to work independently with limited supervision.
• Working knowledge of food safety principles and procedures.
• Must be able to obtain a food safety certification.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Schedules and assigns daily work assignments within a premium services operation
• Oversees the completion of tasks within a catering, restaurant, or suites environment
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests' needs
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Job description

Job Description

The Events Operator Lead is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.-

Job Responsibilities

• Schedules and assigns daily work assignments within a premium services operation
• Oversees the completion of tasks within a catering, restaurant, or suites environment
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests' needs
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience as a supervisor in a related role preferred
• Previous experience as a server or in a food service role required
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Requires ability to work independently with limited supervision
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.