Events Coordinator

Aramark; Ottawa; On-site; CAD 27,000 - 34,000; Full time

Benefits offered by this job

Sick leave

Health and medical benefits

Training and professional development

Job summary

Aramark is seeking an organized Administrative Support professional to respond to inquiries by phone and email, prepare reports, and handle exhibitor orders for events. You will assist Event Services Managers, coordinate internal events, and use Momentus and Social Tables for planning.

The role requires bilingual English/French, at least two years in admin, and a college diploma in hospitality/event management or related field. Proficiency with Microsoft 365 and Adobe is expected.

Qualifications

• Bilingual English and French required with strong written and spoken skills.
• Minimum of two years of relevant administrative experience.
• College diploma in Hospitality, Event Management, or Business Administration preferred; equivalent experience considered.
• Proficiency with Microsoft 365 and Adobe applications.

Responsibilities

• Respond to customer inquiries by phone and email.
• Create and disseminate daily and weekly reports for the department.
• Handle exhibitor orders for events.
• Support Event Services Managers with administrative tasks.
• Coordinate internal events as directed.
• Use Momentus and Social Tables for event planning.
• Create and maintain food labels and signage.
• Maintain the department's shared file system.
• Arrange travel and perform other admin duties as assigned.
• Meet deadlines and ensure accurate information for planning.

Skills

Bilingual English/French

Organizational skills

Time management

Verbal and written communication

Team collaboration

Microsoft 365

Adobe applications

Problem solving

Education

College diploma in Hospitality / Event Management / Business Administration

Tools

Momentus

Social Tables

Microsoft 365

Adobe

Smart Serve certification

Job description

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Responsible for providing operations support services. Enables front-line operators to deliver diverse service solutions to various customers' needs. Supports and delivers service to internal and external customers using various communication channels (face-to-face, telephone, e-mail, live chat, message boards, etc.).

BENEFITS:

• Sick leave in accordance with applicable company policy
• Eligible health and medical benefits
• Training and professional development opportunities

Job Description

• Respond to customer/client inquiries by telephone and email.
• Create and disseminate daily and weekly reports on behalf of the department.
• Receive and processes exhibitor orders for events.
• Support Event Services Managers with administrative tasks.
• Book and coordinates internal events as directed.
• Use Momentus and Social Tables software for event planning.
• Create and maintain food labels and directional signage.
• Maintain the department's shared file management system.
• Make travel arrangements and undertake other administrative responsibilities as assigned by the Director of Events.
• Understand the importance of accurate, timely information and meet deadlines which affect the ability of others to conduct planning and scheduling work in a timely fashion.
• Familiar with and complies with all ARAMARK and client policies and procedures regarding safety, security and emergencies.
• Assist with the preparation and processing of event billing and related documentation, ensuring accuracy and timely completion.

Qualifications

• Bilingualism in English and French is required, with strong verbal and written communication skills in both languages.
• Minimum of two (2) years of relevant administrative experience, preferably within the hospitality, events, convention, or related service industry.
• College diploma in Hospitality, Event Management, Business Administration, or a related field is preferred; an equivalent combination of education and relevant experience will be considered.
• Strong organizational and time-management skills, with the ability to prioritize competing demands, meet deadlines, and respond effectively in a fast-paced environment.
• Strong business writing skills, with the ability to prepare professional correspondence, summaries, reports, and other documentation with a high level of accuracy.
• Demonstrated ability to communicate professionally and effectively with clients, colleagues, vendors, and other internal and external stakeholders.
• Strong administrative and problem-solving skills, including the ability to independently analyze, organize, enter, and maintain accurate information relied upon by others.
• Ability to exercise sound judgment and discretion when handling confidential employee, client, and Aramark information.
• Ability to work effectively both independently and as part of a collaborative team.
• Proficiency in Microsoft 365 and Adobe applications.
• Must possess a valid Smart Serve certification or be able to obtain certification as a condition of the role.

ESSENTIAL FUNCTIONS:

• Administrative proficiency; excellent organizational skills.
• Ability to operate office machinery and equipment; prolonged sitting
• Ability to communicate, verbally and in writing, with clients, component management and ARAMARK staff
• Ability to frequently provide statistical analysis and to constantly utilize information technology to submit statistical and financial reports to component management
• Ability to respond to changing demands from management, clients, and guests
• Ability to interact with the public, suppliers and internal planning staff

PHYSICAL WORKING CONDITION:

• Ability to work for extended periods using a computer and other standard office equipment.
• Ability to constantly move about a large facility, which could span several hundred thousand feet, and to perform work responsibilities, inspections, client tours, and various meetings
• Ability to work a flexible schedule based on operational requirements, including evenings, weekends, holidays, and irregular hours.
• Ability to perform the physical requirements of the position, including the handling and transportation of materials or equipment in excess of 50 lbs as required.
• Typical hours are Monday-Friday, 8:30AM-5:00PM, however, hours may vary based on business needs.

Education

High School Diploma

The pay range for this position is $19.38 - $25.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.