Event Set-up Supervisor (Convention Services)

Hyatt Hotels; Eastern Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading hospitality brand is seeking an Event Set-Up Supervisor in Kingston, Ontario. This role involves overseeing event setups, ensuring compliance with client specifications and hotel standards. The ideal candidate will have outstanding communication skills and a desire to meet client needs. This position offers a competitive salary of $18.00/hour and flexible shift availability. Join an award-winning team committed to exceptional guest experiences.

Benefits

Competitive Salary

Health benefits after 30 days

Discounted room nights

Tuition reimbursement

Qualifications

• Must be available to work flexible shifts.
• Experience in event setup and logistics preferred.
• Previous supervisory experience is a plus.

Responsibilities

• Oversees event space setups ensuring adherence to specifications.
• Supervises and directs convention services housemen.
• Communicates room setup requirements with clients.

Skills

Outstanding verbal communication skills

Ability to lift moderate weight

Desire to satisfy the needs of others

Job description

The Event Set-Up Supervisor is responsible for overseeing the execution of all meeting and event space setups, ensuring accuracy, efficiency, and adherence to guest specifications and hotel standards. This hands-on leadership role supports the coordination of event logistics, supervises the set-up team, and ensures all event spaces are clean, safe, and fully prepared for client use.

What You'll Do:

• Supervises the setup, organization, and overall arrangement of furniture and other fixtures in meeting rooms and outside spaces.
• Hold an informal 10–15-minute pre-shift meeting with convention services housemen to communicate tasks for the specific shift.
• Reviews the Daily Detail Report for accuracy and general overview of the day's work, including unique requests for meetings and conferences.
• Oversees convention services housemen, issuing directives on tasks to be performed.
• Assist with convention setup during busy periods.
• Pushes and pulls carts loaded with furniture (chairs, tables, etc.).
  • Lifts and places chairs in appropriate positions.
  • Lifts and positions conference tables.
  • Lifts and arranges stage pieces.
  • Lifts and arranges wood dancing tiles.

• Consults with group or organization clients/representatives to adjust event setup or furniture placement.
• Communicates with Event Services Manager if additional assistance is needed for event setup.
• Inspects conference rooms and ballrooms after setup to ensure adherence to specifications.
• Responds to requests for additional seating, furniture, or other alterations to the event setup.
• Assists with event cleanup and takedown after the event has concluded.
• Training and coaching of houseperson.

**The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor's Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Outstanding verbal communication skills.
• Must be able to lift a moderate amount of weight.
• Must be available to work flexible shifts, including morning shifts, mid-shifts, evenings, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.