Event Sales Representative

TEEMA Solutions Group; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

An entertainment venue is looking for an Event Sales Representative in Toronto, Ontario. The role involves responding to inquiries, managing a sales pipeline, and ensuring exceptional guest experiences. Ideal candidates have 2-3+ years in sales, are comfortable with CRM systems, and possess excellent communication skills. Offering competitive compensation and a fun work environment, this is a great opportunity for passionate sales professionals.

Qualifications

• 2-3+ years of sales experience in event, hospitality, or entertainment.
• Comfortable using CRM tools.
• Excellent verbal and written communication skills.

Responsibilities

• Respond to event inquiries and convert leads into bookings.
• Manage a high-volume sales pipeline.
• Meet and exceed sales targets and KPIs.

Skills

Sales experience

CRM systems

Communication skills

Time management

Multitasking

Tools

Microsoft Office (Outlook, Teams, Excel)

Job description

🎳 Turn Fun Into Sales!
At The Playscape, we create unforgettable moments through arcade games, glow bowling, VR experiences, and amazing events. We’re looking for an Event Sales Representative who thrives on building relationships, closing deals, and delivering exceptional guest experiences.

This role is perfect for a motivated sales professional who loves a fast-paced environment and knows how to boost sales and turn inquiries into fully booked celebrations.

What You’ll Do

• Respond promptly to all event inquiries and convert leads into confirmed bookings
• Actively manage and nurture a high-volume sales pipeline
• Meet and exceed individual sales targets and KPIs
• Upsell event packages, food & beverage, and add-on experiences

Deliver an Exceptional Guest Experience

• Guide guests through the event planning process from start to finish
• Host engaging venue tours that excite and convert prospects
• Maintain consistent communication before, during, and after events
• Build lasting relationships that lead to repeat and referral business

Collaborate for Success

• Work closely with Operations and Events teams to ensure flawless execution
• Participate in BEO meetings and ensure event details are clearly communicated
• Support team goals through collaboration and shared best practices

Stay Organized & Flexible

• Maintain accurate client and sales records using CRM tools
• Balance multiple clients, follow-ups, and deadlines efficiently
• Be available to work evenings, weekends, and holidays as needed

Who You Are

• A confident, energetic, and guest-focused sales professional
• Results-driven with a passion for hitting (and exceeding) goals
• Organized, detail-oriented, and great at multitasking
• A strong communicator who builds trust quickly
• Adaptable, solution-oriented, and thrives in a high-energy environment

Qualifications & Skills

• 2–3+ years of sales experience (event, hospitality, or entertainment sales preferred)
• Comfortable using CRM systems and Microsoft Office (Outlook, Teams, Excel)
• Excellent verbal and written communication skills
• Strong time management and organizational abilities
• Ability to upsell and close with confidence

About The Playscape

The Playscape is Scarborough’s premier entertainment destination featuring arcade games, glow-in-the-dark bowling, VR experiences, and great food and drinks. From birthday parties to corporate events, we bring people together for fun-filled experiences they’ll never forget.

Ready to Sell the Fun?

If you’re passionate about sales and love creating memorable experiences, apply now and join the Playscape team!

The Playscape is an equal opportunity employer and celebrates diversity in all forms.