Event-Based Parking CSR — Weekend-Ready & Customer-Focused

Reimagined Parking; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A parking management company in Toronto seeks a Customer Service Representative to assist customers with monthly and daily parking needs. The role requires maintaining customer satisfaction, processing transactions, and ensuring data integrity. Ideal candidates will have experience in high-volume environments and strong communication skills. The position is event-based requiring weekend availability, with deadlines for applications approaching.

Benefits

Flexible schedule

Dynamic work environment

Qualifications

• Must be at least 18 years of age.
• 1 year Customer service experience preferred.
• 1 year data entry experience with 40 WPM.

Responsibilities

• Provide professional customer service for monthly parking inquiries.
• Process transactions and enforce company policies.
• Maintain accurate customer records and assist with inquiries.

Skills

Customer service experience in a fast-paced environment

Data entry experience

Knowledge of contact center policies

Strong communication skills

Analytical abilities

Education

High School Diploma or Equivalent

Tools

CRM software

MS Office

Job description

A parking management company in Toronto seeks a Customer Service Representative to assist customers with monthly and daily parking needs. The role requires maintaining customer satisfaction, processing transactions, and ensuring data integrity. Ideal candidates will have experience in high-volume environments and strong communication skills. The position is event-based requiring weekend availability, with deadlines for applications approaching.