Event Assistant

The Bentway Conservancy; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A community-focused non-profit organization in Toronto seeks a part-time Event Assistant to ensure smooth operations and provide customer service during events. The role includes monitoring site conditions, facilitating visitor entry, and responding to logistical challenges. Ideal candidates will have strong interpersonal skills and be able to work in varied weather conditions. Competitive pay at $22/hour is offered with flexible scheduling.

Qualifications

• Ability to communicate effectively with the public.
• Professional appearance and work ethic.
• Can remain calm in stressful situations.
• Work with limited supervision following training.

Responsibilities

• Serve as a front-line customer service representative.
• Facilitate entry and exit of visitors.
• Monitor site conditions hourly.
• Help maintain order and report issues to management.

Skills

Excellent interpersonal skills

Experience in public space

Ability to work flexible hours

Current standard level First Aid / CPR-C

Management Experience

Event Planning

Job description

Position type: fixed-term contract

Compensation: $22 / hour

Start date: December 18 2025

Deadline to apply: November 10 2025 at 5pm

Description

The Event Assistant is The Bentways onsite staff representative and will assist with operations and events onsite to ensure they run smoothly. They will manage the daily schedule and address unforeseen logistical challenges involving suppliers, vendors and other key stakeholders and will provide customer service to the Bentway’s visitors.

About

The Bentway works to ignite the urban imagination using the city as site, subject and canvas.

Key responsibilities

• Serve as a front-line customer service representative for visitors and other members of the public.
• Facilitate entry and exit of visitors in accordance with pre-registration / walk-up protocols if applicable.
• Assist with and/or perform first aid depending on training.
• Monitor and record site conditions on an hourly basis noting weather, attendance and noise.
• Periodically make announcements to facilitate operations.
• Open the site or close the site as needed.
• Help to maintain order onsite by identifying and addressing hazards and overcrowding together with Bentway staff.
• Recommend changes and/or improvements to equipment, facilities and procedures and report problems to the Facilities Supervisor.
• Escalate situations to the Facilities Supervisor as needed but definitely in case of severe injury, incidents relating to staff or public safety or if media are involved.
• Other duties as assigned.

Qualifications

• Excellent interpersonal skills including the ability to work effectively in a team environment and communicate with the public.
• Professional presentation, appearance and work ethic.
• Experience in a public space and events and ability to remain calm in stressful situations.
• Ability to work flexible hours including evenings, weekends and holidays in varying and extreme weather conditions.
• Ability to work with limited supervision after an initial training period.
• Current standard level First Aid / CPR-C and familiarity with current health and safety practices and requirements would be an asset.

Applications

The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Priority will be given to individuals from equity-deserving groups including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years) and people from 2SLGBTQ communities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act 2005 accommodation will be provided at any point throughout the hiring process provided the candidate makes their accommodation needs known to The Bentway Conservancy.

To apply

Apply with a resume and cover letter via The Bentway’s job board: Apply by November 10 2025 at 5pm.

Application Components :

• Resume (PDF format no more than three pages)
• Cover Letter (optional)

The Bentway does not use AI to sort candidates; each application will be reviewed by a staff member.

We thank all applicants for their interest and will endeavour to contact all applicants whether successful or not.

Key Skills

Marketing, Catering, Organizational skills, Hospitality Experience, Management Experience, HubSpot, Event Planning, Events Management, Project Management, Event Marketing, Leadership Experience, negotiation

Employment Type: Part-Time

Experience: years

Vacancy: 1