Evening Trauma-Informed Shelter Support Worker

YWCA Toronto; Toronto; On-site; CAD 59,000 - 69,000; Full time

Job summary

A community service organization in Toronto seeks a Community Shelter Support Worker to provide vital services to shelter residents, focusing on case management and crisis counselling. The ideal candidate will have a relevant degree and experience in working with diverse populations impacted by trauma and violence. Strong communication skills and the ability to develop workshops are essential. The role offers comprehensive benefits and a supportive work environment.

Benefits

Comprehensive Medical Coverage

Life Insurance

Pension Plan

20 Vacation Days

Educational Assistance

Qualifications

• In-depth knowledge of trauma and gender-based violence.
• 3-5 years' experience in a direct service setting.
• Knowledge of community resources and supports.

Responsibilities

• Develop and implement effective support strategies for participants.
• Provide assessment and case management support services.
• Establish safe and effective plans for residents.

Skills

Crisis counselling

Case management

Workshop development

Communication

Culturally sensitive services

Education

Bachelor's degree in a relevant field (e.g. BSW)

Completion of Toronto Hostel’s Training Certificate

Tools

Microsoft Word

Email

Internet

Job description

A community service organization in Toronto seeks a Community Shelter Support Worker to provide vital services to shelter residents, focusing on case management and crisis counselling. The ideal candidate will have a relevant degree and experience in working with diverse populations impacted by trauma and violence. Strong communication skills and the ability to develop workshops are essential. The role offers comprehensive benefits and a supportive work environment.