Evening Store Supervisor - Customer Care & Operations

Shoppers Drug Mart; Oakville; On-site; CAD 45,000 - 65,000; Full time

Job summary

A community-focused retail pharmacy in Oakville seeks an Evening Supervisor to manage customer service, training, and compliance with operational policies. You will ensure that staff deliver excellent service while maintaining the store's image and standards. The ideal candidate should demonstrate problem-solving abilities, organizational skills, and independent thinking. Enjoy supporting your community while benefiting from flexible schedules, competitive pay, and a diverse workplace culture.

Benefits

Purchase discount program

Flexible schedules

Online learning through Academy

Qualifications

• Independent thinking as it relates to organizing a store is essential.
• Knowledge of products and supplies is required.

Responsibilities

• Manage customer service functions, ensuring compliance with policies.
• Train cashiers and merchandising staff in job functions.
• Resolve customer issues according to established guidelines.
• Ensure standards of housekeeping and store image are maintained.

Skills

Planning

Judgement

Decision Making

Problem solving

Organised

Efficient time management skills

Job description

A community-focused retail pharmacy in Oakville seeks an Evening Supervisor to manage customer service, training, and compliance with operational policies. You will ensure that staff deliver excellent service while maintaining the store's image and standards. The ideal candidate should demonstrate problem-solving abilities, organizational skills, and independent thinking. Enjoy supporting your community while benefiting from flexible schedules, competitive pay, and a diverse workplace culture.