Evening Family Room Coordinator — Hospital Support

Ronald McDonald House Charities Toronto; Toronto; On-site; CAD 48,000 - 56,000; Full time

Job summary

A charitable organization in Toronto seeks a dedicated Family Room Coordinator to oversee operations at SickKids. The role requires strong customer service skills and the ability to provide compassionate support to families of seriously ill children. Responsibilities include managing volunteers and ensuring the Family Room runs smoothly, adhering to policies and maintaining strong relationships with hospital staff. This position offers a salary of $48,000 - $56,000 with numerous benefits.

Benefits

Competitive salary

Employee & Family Assistance Program

Professional Development fund

Access to paid Wellness Days

RRSP eligibility

Qualifications

• Minimum two years experience in a family-focused environment.
• Experience working with vulnerable populations or in a healthcare setting is an asset.
• Experience in volunteer management is preferred.

Responsibilities

• Oversee day-to-day operations of the Family Room at SickKids.
• Provide compassionate support and services to families.
• Coordinate with hospital staff and maintain relationships.

Skills

Customer service skills

Compassionate communication

Organizational skills

Problem-solving skills

Collaboration skills

Education

High school diploma; college diploma in Social Services or related field

Tools

Microsoft Office

Job description

A charitable organization in Toronto seeks a dedicated Family Room Coordinator to oversee operations at SickKids. The role requires strong customer service skills and the ability to provide compassionate support to families of seriously ill children. Responsibilities include managing volunteers and ensuring the Family Room runs smoothly, adhering to policies and maintaining strong relationships with hospital staff. This position offers a salary of $48,000 - $56,000 with numerous benefits.