Estimator - Auto Collision

Assured Automotive; Kitchener; On-site; CAD 55,000 - 85,000; Full time

Job summary

A leading automotive repair company is seeking an Estimator responsible for creating estimates and coordinating repair needs. The Estimator will assess vehicle damage, communicate with customers and insurance companies, and ensure compliance with repair practices. Candidates should have a High School Diploma and at least 1 year of estimating experience. Comprehensive benefits and a supportive professional environment are provided.

Benefits

Medical benefits

Prescription drug coverage

Dental benefits

Vision benefits

Ongoing training and career advancement support

Qualifications

• Minimum of 1 year of estimating experience in a collision repair environment.
• Valid driver's license required.

Responsibilities

• Write accurate estimates for vehicle damage and repairs.
• Provide customers with timely information about the repair process.
• Ensure compliance with all insurance requirements.
• Communicate customer requests to team members.
• Participate in daily production walks.

Skills

Experience using Mitchell and Qapter

Knowledge of vehicle repair practices

Strong knowledge of Google platform

Proficiency in Microsoft Office

Strong attention to detail

Ability to multitask

Education

High School Diploma or equivalent

Job description

Job Description :

The Estimator’s primary responsibility is creating estimates, coordinating repair needs for customers including all communication. Also, estimators inform and update customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles, documents and parts needed for repairs. The Estimator works with all team members in achieving the repair facilities KPIs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Write accurate estimates for the damage of vehicle and repairs to be completed.
• Provide Customer with accurate and timely information, guiding them through the repair process.
• Ensure ASE is updated accurately with important details from every customer interaction.
• Ensure compliance with all insurance requirements.
• Communicate all customer requests and needs to the appropriate team members.
• Participate in daily “production walks” with the Management Team.
• Attend training, information sessions and workshops recommended by Store Manager.
• Build customer relationships and apply learning to maximize KPI performance (Sales / GP / EBITA / BHPD / NPS, Return Rate, etc.).

Minimum Education and / or Experience Required for the Job

High School Diploma or equivalent

A minimum of 1 year of estimating experience in a collision repair environment or a similar role.

Required Knowledge, Skills, & Abilities

• Experience using Mitchell and Qapter.
• Working knowledge of vehicle repair practices and OE guidelines.
• Strong knowledge of Google platform and Microsoft Office.
• Strong attention to detail with a high degree of accuracy.
• Ability to multitask and effectively manage a fast paced environment.

Valid driver’s license required.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

Compensation Details :

Salary :

$55,600 - $85,000 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Auto is proud to be an equal opportunity employer committed to an inclusive and diverse workplace.

All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement :

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.