ERP System Reliability Engineer - SAP ABAP

Roche; Mississauga; On-site; CAD 100,000 - 125,000; Full time

Job summary

A global healthcare leader is looking for an ERP System Reliability Engineer - SAP ABAP in Mississauga, Canada. The role focuses on reliability and performance management of the SAP Digital Core Platform. Candidates need strong technical expertise with SAP architecture and a proven track record in performance optimization. This position offers a hybrid model of work along with competitive benefits such as a training budget and flexible work arrangements.

Benefits

Dedicated training budget

Annual bonus

Private healthcare

Flex Location opportunities

Recharge Fridays

Qualifications

• 8+ years of experience in SAP ERP landscape.
• Strong knowledge of SAP S/4HANA architecture.
• Ability to work across functions with development and business teams.

Responsibilities

• Conduct capacity planning and system tuning.
• Provide operational support for critical SAP incidents.
• Monitor reliability and performance of SAP systems.

Skills

SAP architecture expertise

Performance optimization

Analytical skills

Cross-functional collaboration

Agile methodologies

Tools

SAP Monitoring Tools

Application Performance Monitoring

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. Join Roche, where every voice matters.

Position

ERP System Reliability Engineer - SAP ABAP

Location: Poland (Warsaw/Poznan), Spain (Madrid), Canada (Mississauga) - hybrid model of work

We are seeking an experienced SAP-focused System Reliability Engineer (SRE) to lead reliability and performance management across our SAP Digital Core Platform, including S/4HANA and other tightly integrated enterprise systems. This role requires strong expertise in SAP architecture, modules, and integration points, with a deep understanding of how SAP systems operate within complex enterprise environments.

You will be responsible for cross-application reliability, system performance management, proactive SAP system health monitoring, and performance tuning . Collaborating closely with SAP developers, functional consultants, and business stakeholders, you will help reduce technical debt and ensure seamless, highly reliable ERP platform and business operations.

Applying SRE principles to SAP systems , you will drive improvements in availability, performance, and scalability, ensuring the Digital Core runs smoothly under dynamic business demands. Your work will directly influence system stability, user experience, and platform scalability for mission-critical SAP business processes.

The Opportunity

As a System Reliability Engineer, you will be instrumental in:

• ERP Platform capacity planning & system tuning: Conduct detailed capacity planning, ensuring systems scale with evolving business needs. Perform system performance tuning and bottleneck analysis across application layers, databases, and infrastructure components.
• ERP Platform incident & operational support: Provide expert-level support for critical incidents affecting core SAP systems. Partner with platform, infrastructure, and operations teams to maintain high system uptime and rapid issue resolution.
• Application reliability & performance tuning: Monitor and enhance the reliability, performance, and scalability of SAP systems from a cross-application perspective. Ensure availability and continuity management at the application level across all integrated SAP landscapes. Drive problem management through root cause identification and preventive action, minimizing system downtime.
• Collaboration with development Teams: Work closely with SAP developers and application specialists to co-design reliable, scalable, and maintainable SAP solutions. Identify and help eliminate technical debt through architectural and code-level improvements.

Who You Are

You are a dynamic individual who is passionate about delivering customer value through continuous improvement and Agile practices. If you thrive in a fast-paced environment and have a strong customer‑centric focus, we would love to hear from you. Your qualifications include:

• Deep technical expertise across the SAP ecosystem, including system architecture, ABAP/SQL tuning, databases, OS/infrastructure, and SAP monitoring tools (e.g., Solution Manager, Application Performance Monitoring (APM) with 8+ years of experience in SAP ERP landscape.
• Proven track record in performance optimization, including bottleneck identification, root cause analysis, tuning techniques, load testing, and data analysis.
• Solid understanding of cross‑application dependencies and how performance in one SAP module affects others (e.g., integration points between S/4HANA, BTP, and middleware).
• Experience in capacity management, system sizing, and preventive monitoring strategies.
• Strong knowledge of SAP S/4HANA architecture, with exposure to BTP and cloud deployments.
• Excellent analytical and communication skills with a proactive and collaborative approach to problem‑solving.
• Ability to work cross‑functionally with development, infrastructure, and business teams to ensure reliable SAP operations.
• Understanding of Agile methodologies and experience with Agile tools.
• Ability to balance customer‑centric thinking with technical feasibility and stakeholder needs.

What you get*

• Salary range: 23,000 - 28,000 PLN gross based on the employment contract (Umowa o pracę), depending on qualifications and expertise.
• Annual bonus payment based on your performance.
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
• Vacation subsidy available.
• Recharge Fridays (2 Fridays off per quarter available).
• Take Time Program (up to 3 months of leave to use for any purpose).
• Flex Location (possibility to perform our work from different places in the world for a certain period of time).
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
• Stock share purchase additions.
• Yearly sales of company laptops and cars and many more!

*Information for candidates based in Poland. The benefits package may vary depending on the specific location. Full details will be shared during the recruitment process.

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Roche is an Equal Opportunity Employer.