ERP Implementation Analyst – Intermediate / Senior

Contego Group; Calgary; On-site; CAD 85,000 - 120,000; Full time

Job summary

Contego Group is seeking an ERP Implementation Analyst (Intermediate / Senior) to lead ERP projects using Acumatica and Dynamics 365 Business Central. You will guide clients from discovery through go-live and post-implementation support, helping them streamline processes, gain clarity from data, and unlock real value in their systems.

This role suits someone who enjoys solving complex business problems, working closely with customers, and delivering tangible impact across the project lifecycle.

Qualifications

• Experience leading ERP implementations from discovery to go-live.
• Excellent communication with stakeholders at all levels.
• Proficient in data analysis and reporting using ERP systems.
• Advanced Excel skills and data manipulation.

Responsibilities

• Lead full lifecycle ERP implementations (discovery to post-implementation support).
• Develop and manage implementation plans, schedules, and status reports.
• Configure Acumatica and/or Business Central; manage data imports.
• Build reports and inquiries to support client decision making.
• Lead User Acceptance Testing and end-user training.

Skills

ERP implementation experience

Strong communication skills

Project lifecycle management

Data analysis / reporting

Tools

Acumatica

Business Central

Power BI

Crystal Reports

Job description

ERP Implementation Analyst - Intermediate / Senior

At Contego, we partner with growing organizations to transform how they operate using Acumatica and Business Central ERPs. As an ERP Implementation Analyst, you'll play a key role across the full project lifecycle - helping clients streamline processes, gain clarity from their data, and unlock the real value of their systems.

This role is ideal for someone who enjoys solving complex business problems, working closely with customers, and seeing their solutions make a real-world impact.

What You'll Do

Lead ERP Implementations End-to-End

• Participate in full lifecycle ERP implementations - from discovery and design through go-live and post-implementation support
• Develop and manage implementation plans, schedules, and status reporting for both internal leadership and customer stakeholders
• Collaborate with cross-functional Contego teams to deliver high-quality solutions on time and on budget

Understand Businesses and Design Smart Solutions

• Lead business process mapping and needs analysis sessions to fully understand customer workflows and requirements
• Translate business needs into system configurations, data structures, and automation
• Identify opportunities to optimize processes - not just replicate them

Configure, Customize, and Test Acumatica and/or Business Central

• Configure system preferences, security roles, chart of accounts, data classes, and business rules
• Configure approvals, business events, notifications, and system automations
• Define and document custom configuration needs and work with Contego's development team to deliver them
• Manage master and transactional data imports
• Build reports and inquiries, including GI's, standard reports, and ARM financial reports
• Lead User Acceptance Testing, ensuring solutions meet customer expectations

Enable and Support Users

• Deliver training to Super Users, Subject Matter Experts, and end users
• Act as a trusted advisor to customers throughout the engagement

Support Pre-Sales Efforts (as needed)

• Deliver concise, value-focused software demonstrations to prospective and existing customers
• Quickly understand high-level business needs and tailor demos to showcase Acumatica's strengths
• Support project scoping, estimates, and quotes when required

What You Bring

Required

• Strong communication skills and the ability to work with stakeholders at all levels
• ERP implementation experience (Acumatica and/or D365 Business Central preferred; experience with Dynamics GP/SL or similar considered)
• Solid understanding of financial transactions and reporting
• Advanced Microsoft Excel skills
• A proactive, entrepreneurial mindset and desire to challenge the status quo

Nice to Have

• Acumatica or Business Central certifications (or willingness to complete certifications)
• Reporting and analytics experience (Power BI, Crystal Reports, etc.)
• Accounting background or designation
• Software development or technical customization experience

Why Join Contego?

• Work on diverse projects across multiple industries
• Influence business outcomes - not just system configurations
• Grow your ERP expertise with training, certifications, and real-world challenges
• Be part of a collaborative, experienced consulting team that values initiative and ideas