Equity Application Support Analyst

National Bank; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking an Equity Application Support Analyst to oversee trading systems and provide client support. The role involves working closely with stakeholders to enhance system performance and ensure risk management. The ideal candidate has a degree in a related field, knowledge of trading applications, and is fluent in both English and French if based in Montreal. This position offers hybrid work flexibility and a comprehensive benefits package.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Qualifications

• Proficient in trading applications like Fidessa and Bloomberg.
• FIX certification and CSC certification are assets.
• Available for occasional travel and weekend work.

Responsibilities

• Oversee multiple client-facing trading systems in production.
• Support and deliver new features and address client requests.
• Participate in yearly DR activities with clients and vendors.

Skills

Working knowledge of Trading Systems

Experience with FIX protocol

Knowledge of Python

Experience with Linux

Experience with AWS

Experience with Cloud computing

Education

College or bachelor's degree in computer science or related field

Job description

As an Equity Application Support Analyst in the Electronic Trading team at National Bank, you’ll be a specialist in various related IT / Trading activities.

With your knowledge of IT, your experience in FIX Protocol and your knowledge of trading applications, you’ll have a positive impact on our clients and help to increase the bank’s profitability.

The position will be located in Toronto or Montreal depending on your location. If it’s in Montreal, the knowledge of French is mandatory.

Your job

Oversee multiple client-facing trading systems in production, providing day-to-day support for all system components

Work closely with all internal and external stakeholders to support and deliver new features and address requests

Achieve business goals by analyzing and understanding clients’ needs and ensure continuous delivery based on agile methodologies

Carry out many production changes on your own after successfully testing them from A-Z

Ensure our documentation and ticketing systems are up to date

Identify potential risk areas and come up with solutions to mitigate any future risks

Participate in yearly DR activities with clients and vendors on scheduled weekends

Be responsible for post-trade activities such as drop copies, end-of-day files, CAT reporting, etc.

Your team

The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

As part of the Electronic Trading sector, you’ll be in a team of 5 colleagues, and you’ll report to the Senior Manager. Our team stands out for its expertise in finding solutions quickly, continuous and timely delivery of business requests, and the great relationship it has with its users and clients. You will also be working on the trade floor, which is a challenging, dynamic and rewarding environment.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, coaching, and mentoring support are always available.

Prerequisites

A college or bachelor’s degree in computer science, software engineering, business administration or a related field

Working knowledge / Experience with Trading Systems (Fidessa, Bloomberg, EMS / OMS, SOR’s

Experience with FIX protocol, Linux, Python, AWS, Cloud computing are assets

FIX certification and CSC certification, an asset

Knowledge of any programming language (PowerShell, Python), an asset

Available for travel on occasions and the ability to work the occasional weekend.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We’re putting people first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!