Equipment & Customer Service Specialist

U-Haul; West Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading moving and storage company is in search of a Customer Service Representative in West Kelowna, Canada. In this role, you will assist customers with U-Haul products, manage rentals using smartphone technology, and perform equipment inspections. The position offers a hiring bonus and additional cash bonuses upon completing specific certifications. Eligible candidates can enjoy paid holidays, career stability, and various well-being programs. Physical demands include lifting equipment weighing 50 lbs and moving around the worksite.

Benefits

Paid holidays, vacation, and sick days

Career stability

Gym Reimbursement Program

Opportunities for advancement

Complete Benefit Plan

Deferred profit-sharing plan

Discounts on various products and services

Qualifications

• Must have a valid driver's license and maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside U-Haul center.
• Manage rentals using smartphone-based U-Scan technology.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment, check fluid levels.
• Answer questions and educate customers regarding services.
• Prepare rental invoices and accept returned equipment.

Skills

Customer assistance

Equipment inspection

Use of technology (U-Scan)

Valid driver's license

Education

High school diploma or equivalent

Job description

A leading moving and storage company is in search of a Customer Service Representative in West Kelowna, Canada. In this role, you will assist customers with U-Haul products, manage rentals using smartphone technology, and perform equipment inspections. The position offers a hiring bonus and additional cash bonuses upon completing specific certifications. Eligible candidates can enjoy paid holidays, career stability, and various well-being programs. Physical demands include lifting equipment weighing 50 lbs and moving around the worksite.