ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA

The Home Depot Canada; Charlottetown; On-site; CAD 26,000 - 29,000; Full time

Job summary

Le Home Depot Canada à Charlottetown recrute un Order Picker pour constituer les commandes à partir des bons de commande, rassembler les marchandises et les charger dans les camions, tout en garantissant la satisfaction client et le respect des procédures. Le poste nécessite de travailler dans un environnement d'entrepôt, avec utilisation d'applications de fulfillment et respect des règles de sécurité.

Une expérience en vente au détail ou distribution est un atout; connaissance des chariots

Qualifications

• Diplôme d'études secondaires ou équivalent.
• 1 à 2 ans d'expérience dans le commerce de détail ou la distribution est un atout.
• Connaissance des chariots élévateurs et des commandes de picking est souhaitée.

Responsibilities

• Assurer la satisfaction client en suivant le modèle GET.
• Assembler les commandes et préparer les colis avec soin.
• Charger les véhicules de livraison et gérer les commandes en accès client (curbside).
• Étiqueter et stocker correctement les commandes en attendant leur chargement.
• Respecter les politiques de sécurité et de prévention des pertes.

Skills

Attention au détail

Organisation

Interpersonnel

Education

High School Diploma ou équivalent

Tools

Reach trucks

Order picker machines

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot's GET model of customer service including Greeting, Engaging, and Thanking the customer.

Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.

Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.

Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.

Safety and Compliance

Follows all Safety and Loss Prevention policies and procedures.

Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

Competencies

Communicates effectively

Customer focus

Action oriented

Drives results

Skills

Attention to detail

Organizational skills

Interpersonal skills

Direct Manager/Direct Reports

Reports to Service Desk Department Supervisor

Travel Requirements

NA

Physical Requirements

Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items

Occasionally requires the ability to lift and move heavy and bulky items without assistance

Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

Working within a flexible schedule that includes overnight shift and may include evening and weekends.

Warehouse environment that can be dusty and noisy.

Passing forklifts emit gas fumes.

Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

NA

Certifications

NA

Other Requirements/Assets

Knowledge of operating reach trucks and order picker machines and asset.

The pay range for this position is between $18.95 - $20.70