Environmental Services Technician

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

West Edmonton Mall Property Inc. seeks a dedicated pest control specialist to support pest management programs across mall and hotel properties. You will perform inspections, removal, sanitation, documentation, and incident response to keep guests and staff safe and comfortable.

You will train mall staff and tenants on sanitation standards, maintain records, and ensure regulatory compliance while coordinating with multiple departments for effective pest prevention.

Qualifications

• Must hold valid structural pest control certification (Category 7) for indoor/building pests.
• Must hold valid Pesticide Applicator Certification.
• Experience in pest control, environmental services, or facility sanitation.
• Familiar with integrated pest management and safety standards; PPE usage required.

Responsibilities

• Conduct regular inspections to identify pest activity, sanitation risks, and vulnerabilities.
• Perform daily pest removal, cleanup, and sanitation at industry standards.
• Maintain accurate records of inspections, treatments, chemical usage, and incidents.
• Train mall staff and tenants on sanitation standards and reporting procedures.
• Assist with tenant pest control programs with proper documentation and compliance.
• Monitor pest trends and adjust protocols for effectiveness.
• Respond quickly to pest-related incidents with minimal disruption.
• Collaborate with Maintenance, Housekeeping, Attractions, and F&B staff and tenants.
• Ensure safe ordering, storage, use, and disposal of pest control materials per regulations.

Skills

Problem solving

Communication

Documentation

Attention to detail

PPE usage

Hazardous materials handling

Physical stamina

Reporting software

Education

Structural Pest Control Certification (Category 7)

Pesticide Applicator Certification

Tools

Inspection software

Facility management systems

Job description

To support West Edmonton Mall Property Inc.’s pest management programs by performing inspections, pest removal, sanitation support, treatment activities, documentation, and incident response to help maintain the safety, cleanliness, and comfort of guests, tenants, and staff.

Primary Responsibilities

• Conduct regular inspections to identify pest activity, sanitation risks, and structural vulnerabilities.
• Provide daily hands‑on pest removal activities, clean‑up, and sanitation practices at or above industry standards.
• Maintain accurate and compliant records of inspections, treatments, chemical usage, and incident responses.
• Train mall staff and tenant partners on sanitation standards, reporting procedures, and best practices for pest prevention.
• Assist with mall tenant pest control programs, ensuring prevention, proper documentation, and compliance with pest control policies.
• Monitor trends in pest activity across the mall and adjust protocols as needed for optimal effectiveness.
• Respond rapidly to pest-related incidents to ensure minimal disruption to guests and tenants.
• Work with company owned hotel properties and related management to provide pest control services and/or act as a company representative to when requested towards the common goals of the environmental services department for the organization.
• Collaborate with internal departments including Maintenance, Housekeeping, Attractions, and Food & Beverage, and the Mall Tenants.
• Ensure all pest control materials, equipment, and chemicals are ordered, stored, used, and disposed of safely according to the Environmental Protection and Enhancement Act.

Desired Qualifications

• Must have a valid structural (Category 7) Pest Control certification (indoor/building pest control for insects, rodents, and structural pests)
• A valid and current Pesticide Applicator Certification is required for this position.
• Previous experience in pest control, environmental services, or facility sanitation.
• Strong understanding of integrated pest management principles and environmental safety standards and the ability to wear required PPE for chemical and hazardous work.
• Excellent problem-solving, communication, and documentation skills.
• Strong attention to detail with the ability to assess risks and implement solutions quickly.
• Ability to walk for extended periods of the day, lift, move, bend, crouch, climb stairs and ladders, and handle equipment as required for inspections and treatments.
• Proficiency with reporting tools, inspection software, or facility management systems is an asset.

Terms Of Employment

• This is a salaried position that will depend on experience and qualifications.
• May require early mornings, evenings, weekends, or on-call availability depending on operational needs.
• Must be able to pass a basic security clearance.