Environmental Services Supervisor - Housekeeping Main Complex

Baycrest; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

Baycrest is seeking a supervisor for Environmental Services who will oversee day-to-day operations, manage staff, and ensure compliance with health standards. The ideal candidate will have significant experience in healthcare or hospitality settings and strong leadership skills. This position offers various benefits including healthcare enrollment opportunities and a pension plan.

Benefits

Vacation Entitlement

Extended Health and Dental

Healthcare of Ontario Pension Plan (HOOPP)

24/7 Employee Assistance Program

Qualifications

• Five years of experience in a culturally diverse unionized environment.
• Experience in healthcare or hospitality preferred.
• Ability to facilitate a supportive working relationship.

Responsibilities

• Supervise Environmental Services staff.
• Manage complaints and risk issues.
• Ensure compliance with hygiene and infection control guidelines.

Skills

Leadership

Conflict Resolution

Problem Solving

Organizational Skills

Prioritization

Education

College Diploma

Environmental Services Leadership Certificate Level 1 and 2

Job description

Responsibilities include but are not limited to : Responsibilities include but are not limited to :

• Maintains responsibility for the day-to-day supervision of assigned Environmental Services staff, as well as participating in operational, financial, quality and risk management planning
• Facilitates the development of departmental objectives, goals, policies and procedures
• Manages and resolves complaints, risk issues and concerns from stakeholders
• Manages Human Resources related matters including recruitment, selection, and staff supervision
• Manages performance including coaching and counselingunionized staff
• Ensures a seamless system is in place for the safe delivery of patient care services to meet or exceed PIDAC standards
• Ensures assigned staff complies with hand hygiene, and infection control guidelines in all work activities
• Recognizes, responds to and reports patient / client safety events (i.e. sentinel events, incidents, near misses, good catches, client risks etc.) in accordance with established practice; ensures compliance and appropriate utilization of the Safety Event Reporting System (‘SERS’).

Qualifications include but are not limited to :

• College diploma is an Asset.
• Ontario Hospital Association’s Environmental Services Leadership Certificate Level 1 and 2 courses or Executive Housekeeper diploma completed or in process
• Five (5) years previous experience in a culturally diverse unionized environment.
• Previous experience in a large health care (hospital or long-term care) or hospitality (hotel) facility is preferred.
• Demonstrates ability to facilitate a supportive, collaborative working relationship between Environmental Services staff and with customers.
• Demonstrates ability to facilitate change and be flexible when required.
• Ability to model effective conflict resolution and strong problem solving skills.
• Excellent prioritization, organizational and leadership skills.
• Knowledge of applicable Collective Agreements, including Scheduling and Shift Assignment.
• Knowledge of relevant legislation and regulations.

Additional Benefits :

• Vacation Entitlement
• Opportunity to enroll in Extended Health and Dental
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24 / 7 Employee Assistance Program

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