Environmental Services Supervisor

Verve Senior Living; Richmond Hill; On-site; CAD 55,000 - 75,000; Full time

Job summary

Verve Senior Living is seeking an Environmental Services Supervisor in Ontario to lead routine maintenance, repairs, and safety initiatives across the residence. The role emphasizes delivering a clean, safe, and welcoming environment for residents and coordinating with teams to support move-ins and ongoing upkeep.

The ideal candidate brings hands-on maintenance experience (HVAC, plumbing, electrical) and strong communication skills, with a focus on resident satisfaction and safety compliance.

Qualifications

• Grade 12 education; post-secondary certification in building maintenance preferred.
• At least 2 years in maintenance operations, preferably in senior living or hospitality.
• Experience with HVAC, plumbing, electrical, mechanical, and life safety systems.
• Proficient in English (written and verbal).
• Resident-focused with strong interpersonal and communication skills.

Responsibilities

• Perform routine maintenance and repairs on building systems (HVAC, plumbing, electrical, mechanical, life safety).
• Maintain facility furnishings, fixtures, and equipment.
• Care for grounds and outdoor areas (gardening, snow removal, salting).
• Prepare suites for new move-ins with marketing; manage repairs and refurbishments and bill damages.
• Assist residents with maintenance requests and coordinate moves.
• Participate in fire drills, infection control, pest control.

Skills

HVAC knowledge

Electrical systems

Plumbing

Facilities management

Interpersonal communication

Education

Grade 12

Post-secondary certification in building maintenance (preferred)

Job description

At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything they do, and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada's Best Managed Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place where your work has real impact, and where you can thrive personally and professionally, we’d love to meet you!

ACCOUNTABILITY OBJECTIVE

The Envrionmental Services Supervisor is responsible for routine maintenance, repairs, and service tasks at the Residence, ensuring the safety, cleanliness, and proper functioning of the facility, its equipment, and grounds. This position directly contributes to the residents' quality of life by maintaining a safe, clean, and welcoming environment aligned with the Residence standards.

BACKGROUND/QUALIFICATIONS

• Minimum Grade 12 education. Post-secondary certification or training in building maintenance, trades, or a related field is preferred.
• Minimum two (2) year of experience in maintenance operations, preferably in senior living or hospitality.
• Demonstrated experience with HVAC, plumbing, electrical, mechanical, and life safety systems.
• Proficient in English (written and verbal).
• Strong interpersonal and communication skills, with a focus on resident satisfaction.
• Resident-focused with values aligned to Verve Senior Living mission statement.

KEY RESPONSIBILITIES

• Perform routine maintenance and repairs on building systems, including HVAC, plumbing, electrical, mechanical, security, and life safety.
• Assist in maintaining facility furnishings, fixtures, and equipment.
• Ensure grounds and outdoor areas are maintained, including gardening, snow removal, and salting.
• Prepare suites for new move-ins in collaboration with the Marketing team, managing repairs and refurbishments and ensuring accurate billing of damages, if applicable.
• Assist residents with maintenance-related requests and coordinate furniture and equipment moves within the residence.
• Participate in and document fire drills, infection control measures, and pest control strategies.
• Maintain the overall appearance and cleanliness of the residence, proactively addressing and reporting potential hazards.
• Provide exceptional customer service, maintaining positive relationships with residents, families, team members, suppliers, and visitors.
• Promote a learning environment, embodying the Residence’s core values to exceed residents' expectations.
• Performs other duties as assigned by the Environmental Services Manager or delegate.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.