Environmental Services Manager

130011 Axium Extendicare LTC II LP; Canada; On-site; CAD 70,000 - 100,000; Full time

Job summary

130011 Axium Extendicare LTC II LP is seeking an Environmental Services leader to drive resident and family satisfaction, employee engagement, and safety across our Canadian long-term care homes. The role involves budgeting, maintenance oversight, staff coaching, and collaboration with senior leadership to deliver high-quality care environments.

You will lead the environmental services team, ensure regulatory compliance, and foster partnerships with residents, staff, and vendor partners while

Responsibilities

• Achieving Resident & Family Satisfaction and Employee Engagement targets
• Ensuring Health & Safety risks to residents, employees and the general public are minimized or eliminated
• Ensuring installed equipment is maintained in working order or serviced as required
• Ensuring capital spend and department budget are within established guidelines
• Collaborate with the Executive Director and leadership team to maximize resident satisfaction
• Manage a team of environmental services staff to deliver quality service
• Comply with regulations and company policies and processes
• Mentor and lead the environmental services team
• Build and maintain relationships with residents, employees, managers, regional team and vendor partners
• Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank

Job description

• Achieving Resident & Family Satisfaction and Employee Engagement targets


• Ensuring that Health & Safety risks to residents, employees and the general public are minimized or eliminated


• Ensuring that installed equipment is maintained in working order or serviced as required


• Ensuring that capital spend and department budget are within established guidelines


• Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction


• Manage - Hire, train and engage a team of environmental services staff to deliver quality service to our residents


• Comply - Maintain environmental services in compliance with regulations and company policies and processes


• Lend a Helping Hand - Take a hands-on approach to leading, mentoring, and helping the environmental services team as required


• Cultivate - Build and maintain strong relationships with the residents, employees, managers, regional team and vendor partners


• Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank

Time Type: Full time

At Extendicare, we've spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of the growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of 99 long-term care homes (59 owned, 40 under management contracts), deliver approximately 14.0 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 153,600 beds across Canada. Extendicare proudly employs approximately 23,000 individuals and manages an additional 5,000 joint venture employees, all of whom are highly qualified, trained and dedicated team members and passionate about providing high-quality care and services to help people live better.

Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.