Entry-Level IT Support Technician

Taggart Group; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A family-owned construction company in Ottawa is seeking a Help Desk, Level 1 to provide technical support and guidance to staff. Responsibilities include troubleshooting IT issues, supporting hardware and software, and assisting with onboarding of employees. The position requires post-secondary education in a relevant field, excellent communication skills, and a valid driver's license for site travel. This is an entry-level role offering an opportunity to grow in the IT field.

Qualifications

• One year of practical experience in a relevant role would be considered an asset.
• Experience in a customer service/client facing role would be considered an asset.
• Must have a valid driver's license and vehicle.

Responsibilities

• Provide technical guidance and support for inquiries from employees.
• Troubleshoot and resolve hardware and software issues.
• Assist in onboarding and offboarding of employees.

Skills

Technical support

Excellent communication skills

Customer service

Education

Post-secondary education in a relevant field

Job description

A family-owned construction company in Ottawa is seeking a Help Desk, Level 1 to provide technical support and guidance to staff. Responsibilities include troubleshooting IT issues, supporting hardware and software, and assisting with onboarding of employees. The position requires post-secondary education in a relevant field, excellent communication skills, and a valid driver's license for site travel. This is an entry-level role offering an opportunity to grow in the IT field.