Entry-Level Contact Center Agent — Paid Training & Growth

MCI; Nova Scotia; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading tech-enabled business services company in Canada is hiring entry-level Call Center Representatives to support customer service and sales campaigns. Ideal candidates should have strong communication skills and a positive attitude. This position involves handling inbound and outbound calls, resolving concerns, and assisting customers with product information. Flexible schedules and paid training offered.

Benefits

Paid Training

Health Benefits

Paid Time Off

Flexible Schedules

Qualifications

• Must be 18 years or older.
• Strong communication and organizational skills required.
• Typing speed of at least 20 words per minute.

Responsibilities

• Handle inbound and outbound calls in a friendly manner.
• Resolve customer issues effectively.
• Document customer interactions accurately.

Skills

Communication skills

Problem-solving

Time management

Customer focus

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Windows operating systems

Job description

A leading tech-enabled business services company in Canada is hiring entry-level Call Center Representatives to support customer service and sales campaigns. Ideal candidates should have strong communication skills and a positive attitude. This position involves handling inbound and outbound calls, resolving concerns, and assisting customers with product information. Flexible schedules and paid training offered.