Entry Level Account Associate

Brightside Marketing Group; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A professional marketing agency in Ottawa is seeking an Entry Level Account Associate. This position involves sales support, client communication, and relationship building, ideal for those eager for career growth. Candidates should have strong communication and interpersonal skills and ideally possess post-secondary education in related fields. Join a supportive work culture with training and advancement opportunities.

Benefits

Ongoing professional development

Supportive team culture

Clear path for growth into leadership roles

Opportunities to work with top-tier brands

Qualifications

• 0–2 years of experience in client service, sales, or account management.
• Ability to build trust and rapport with clients.
• Adaptable mindset and comfort in a fast-paced environment.

Responsibilities

• Represent client brands by communicating product and service offerings.
• Support sales initiatives by identifying customer needs.
• Serve as a point of contact between clients and the company.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Education

Post-secondary education in Communications, Business, Marketing, or a related field

Job description

About Us:

We are a professional marketing and sales agency committed to delivering impactful brand engagement strategies. We specialize in personalized outreach campaigns that drive brand awareness, customer loyalty, and long-term revenue growth for our clients. Our team takes pride in fostering meaningful customer relationships and providing top-tier representation for leading service providers.

Position Summary:

We are currently seeking motivated and career-focused individuals to join our growing team as Entry Level Account Associate. This role is ideal for candidates looking to gain valuable sales and account management experience, with long-term opportunities for advancement into leadership roles. As an Entry Level Account Associate, you’ll work closely with our Sales Manager to support customer outreach initiatives, facilitate sales processes, and contribute to business development goals.

Key Responsibilities:

• Represent client brands by communicating product and service offerings to prospective and existing customers
• Support sales initiatives by identifying customer needs and presenting suitable service options
• Serve as a point of contact between clients and the company to ensure a high-quality customer experience
• Contribute to account growth through relationship building, problem-solving, and client follow-up
• Participate in training sessions and team meetings to develop product knowledge and professional skills
• Collaborate with internal teams to meet and exceed performance goals and customer satisfaction metrics

Qualifications:

• Post-secondary education in Communications, Business, Marketing, or a related field (preferred)
• 0–2 years of experience in client service, sales, or account management
• Strong communication and interpersonal skills with the ability to build trust and rapport
• A proactive and adaptable mindset with strong problem-solving abilities
• Comfortable working in a fast-paced, team-oriented environment

What We Offer:

• Ongoing professional development and sales training
• Supportive team culture and mentorship opportunities
• Clear path for growth into leadership roles
• Opportunities to work with top-tier brands and clients

We are committed to fostering an inclusive and supportive workplace. We welcome and encourage applications from people of all backgrounds, identities, and experiences.