ENTERTAINMENT TECHNICIAN

Hard Rock Hotels; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A premier entertainment venue in Ottawa is looking for an Event Production Assistant to support the operations of the Entertainment Department. Responsibilities include setup and teardown of events, managing equipment, and ensuring guest relations. Candidates should have a background in event production and customer service, with the ability to work in a fast-paced environment. The role requires lifting and handling equipment and maintaining a positive atmosphere for guests.

Qualifications

• Minimum of three years of event/concert production experience performing similar duties required.
• Ability to lift/push/pull up to 50 pounds.
• Standing and sitting for extended periods of time is required.

Responsibilities

• Assist with setup and teardown of events across the property.
• Maintain lighting and sound equipment to avoid performance delays.
• Promote responsible gaming and alcohol service.

Skills

Event production

Customer service

Teamwork

Technical skills in lighting and sound

Education

High School Diploma or trade school certificate

Tools

Lighting systems

Sound equipment

Job description

Overview Responsibilities

Under the direction of the Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments and tools necessary for the preparation of professional shows and performances. Assist in day to day operations of department to ensure it functions properly.

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations.
• Assist in implementing event operating plans and for Hard Rock Live.
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains, etc.
• Assemble sets and stages, including related light and sound components.
• Load in prior to shows and performances and loads out following shows and performances equipment, instruments, wardrobe, tools, etc.
• Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc. to avoid delay or cancellation of performances due to malfunctioning equipment.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis)

High School Diploma or trade school certificate and a minimum of three (3) years of event/ concert production experience performing similar duties required or a combination of education and experience.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.