Enterprise Technical Success Manager

SOTI; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

SOTI is looking for a technical specialist to manage Enterprise customer relationships and provide support for SOTI MobiControl and other products. The ideal candidate will have 4+ years in a technical role, excellent problem-solving abilities, and strong communication skills to effectively engage with large enterprises. This position offers the chance to work with advanced technologies in a dynamic environment.

Qualifications

• Minimum 4+ years in advanced technical positions.
• Strong interest in mobility and understanding of operating systems.
• Ability to train diverse audiences on SOTI software.

Responsibilities

• Develop and maintain customer relationships for SOTI MobiControl.
• Provide ad-hoc technical consultancy and manage support cases.
• Conduct Quarterly Business Reviews with Enterprise customers.

Skills

Problem solving

Analytical skills

Communication skills

Technical documentation

Networking concepts

Multitasking

Job description

SOTI is looking for a technical specialist to manage Enterprise customer relationships and provide support for SOTI MobiControl and other products. The ideal candidate will have 4+ years in a technical role, excellent problem-solving abilities, and strong communication skills to effectively engage with large enterprises. This position offers the chance to work with advanced technologies in a dynamic environment.