Enterprise Customer Success Manager — AI-Powered Growth

Vendasta Technologies, Inc.; Saskatoon; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading AI-driven customer engagement platform in Saskatoon is seeking a Customer Success Manager III. This role requires a proactive leader to advise enterprise partners and drive engagement strategies to ensure successful adoption of innovative AI solutions. Ideal candidates will have over 7 years of experience in enterprise SaaS customer success, strong understanding of AI tools, and a Bachelor's degree. Join a dynamic team dedicated to empowering businesses and enhancing customer relationships while ensuring your personal growth and well-being.

Benefits

Competitive health benefits

Flex time

Work-from-anywhere policy

Education reimbursement

Leadership development programs

Community events and volunteer opportunities

Qualifications

• 7+ years of experience in customer success or account management, focusing on enterprise SaaS.
• Proven ability to manage complex partner needs and advocate for customer-driven improvements.
• Strong knowledge of AI tools for customer insights and workflow automation.

Responsibilities

• Serve as a strategic advisor to enterprise partners.
• Design and execute organization-wide engagement strategies.
• Collaborate with Sales, Marketing, and Product teams on initiatives.

Skills

Enterprise customer success expertise

Cross-functional collaboration

Proactive partner management

Knowledge of AI tools

Education

Bachelor’s Degree

Job description

A leading AI-driven customer engagement platform in Saskatoon is seeking a Customer Success Manager III. This role requires a proactive leader to advise enterprise partners and drive engagement strategies to ensure successful adoption of innovative AI solutions. Ideal candidates will have over 7 years of experience in enterprise SaaS customer success, strong understanding of AI tools, and a Bachelor's degree. Join a dynamic team dedicated to empowering businesses and enhancing customer relationships while ensuring your personal growth and well-being.