Enterprise Account Sales Supervisor

Softchoice; Toronto; On-site; CAD 59,000 - 75,000; Full time

Job summary

A software-focused IT solutions provider in Toronto is seeking an experienced Enterprise Account Supervisor. This role involves leading a team of Account Managers, driving sales initiatives, and enhancing customer experience. The ideal candidate has over 2 years of sales experience in a tech environment and strong leadership skills. This position offers a competitive salary package and a dynamic work culture that values inclusivity and career growth.

Benefits

Flexible work arrangements

Comprehensive benefits package

Career development opportunities

Inclusive work culture

Qualifications

• 2+ years sales experience with a technology reseller in a telephone-based sales environment.
• Demonstrated ability to lead through influence.
• Experience in building successful and high-performing teams.

Responsibilities

• Coach and develop a team of Account Managers.
• Drive sales activities to generate pipeline opportunities.
• Create and implement business strategy to expand customer footprint.

Skills

Leadership

Sales experience

Coaching

Analytical thinking

Communication skills

Education

High school diploma or equivalent

Job description

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Company: Softchoice

Whyyou’lllove Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you'll make:

The Enterprise AccountSupervisor role is a great opportunity for our own Softchoice seasoned sales professionals to flex their leadership skills by taking on the responsibility and challenge of developing, leading and mentoring Account Managers. The Enterprise Account Supervisor will lead a 4-5 EAMS and will be responsible for their quota along with individually owning some strategic buying accounts of their own.

We are looking for people who can:

• Coach and develop a team of Account Managers, reporting into an Account Leader
• Support the development of individual development plan for EAMs under your Supervision
• Support new EAMs throughout their onboarding into the team
• Work with the EAMs to develop and maintain a high-performing culture of diversity and inclusion
• Expose EAMs to different parts of their business and mentor to diversify the business
• Develop creative ways to support and grow EAMS
• Achieve team’s sales targets by ensuring the majority of reps are performing over plan
• Coach by participating in customer engagement via teleconference and training sessions
• Drive sales activities that will generate Pipeline opportunities
• Act as an escalation point – both internally and externally – to continue to improve customer experience
• Tightly manage a 30, 60, and 90-day forecast.
• Escalate and engage in performance related issues with EASL as appropriate
• Develop & execute against a strong daily/weekly/monthly management process
• Meet weekly with EAMs in order to move the business forward
• Set up team meetings and trainings in order to keep sales representatives engaged and productive
• Meet regularly with EASL to align on sales processes
• Create and monitor a cadence for KPIs that are relevant to EAM success
• Create and maintain channels for feedback and reviews
• Create and implement business strategy to expand customer footprint, revenue and profit
• Monitor industry trends and message that to the team when applicable.
• Align with relevant vendors to drive market growth and ensure support for EAMs
• Identify key contract opportunities within the specified market
• Develop planning for strategic accounts in order to win and diversify business
• Identify gaps in the business to improve processes and footprint where possible
• Manage an existing book of business that contributes to the overall plan attainment of the team.
• Maintain a strong communication plan and excellent customer experience for remaining book of business
• Utilize Softchoice.com and internal resources to handle day-to-day activities that can be offloaded
• Drive growth for a handful of strategic accounts
• Lead by example by continuing to prospect with insights following the Challenger viewpoint
• Develop plans to transition accounts to continue to maintain a slim, robust book of business

What you'll bring the to the table:

• Have demonstrated the ability to Lead through Influence
• 2+ years sales experience with a technology reseller, vendor or distributor, in a telephone based sales environment
• Have experience building successful and high performing teams
• Are confident in creating, pitching and perfecting customer-facing messaging
• Proven capacity to deliver measurable impact, be analytical and consistently meet quota
• Are creative thinkers and problem solvers with strong presentations skills
• Are self-managed and motivated with strong leadership skills
• Excellent written, oral and digital communication skills
• High school diploma or equivalent, preferred

Pay Range:

The typical pay range for this role is $59,920 - $74,900.

Note: the pay range represents the full pay range for this position. Each individual offer will take into consideration a range of factors, including prior experience and geographic location.

In addition to the base salary, this role is eligible for additional elements of compensation including (cell allowances, annual bonus, or commissions etc.), as well as a comprehensive benefits plan.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [e-mail] . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:7083 EoE/Vet/Disability