Enterprise Account Manager (REMOTE)

Smart Apartment Data; Remote; CAD 60,000 - 80,000; Full time

Job summary

A top-rated tech company is seeking an Enterprise Account Manager to manage client relationships and ensure satisfaction in the real estate analytics sector. Responsibilities include onboarding, training, and ongoing account management while collaborating with executives to resolve issues. This is a remote position available across Canada, requiring a Bachelor's degree and at least 2 years of account management experience. The role offers a base pay of CA$5,000/month plus incentives.

Benefits

Competitive pay

Performance-based bonuses

Opportunities for growth

Qualifications

• Minimum 2 years of experience in account management or related role.
• Excellent command of the English language (spoken and written).
• Reliable work-from-home setup: strong internet and quiet workspace.

Responsibilities

• Provide onboarding and ongoing training to enterprise customers.
• Conduct prospecting, lead generation, and close new business opportunities.
• Collaborate with executives to resolve client issues promptly.

Skills

Customer service-oriented mindset

Strong communication skills

Critical thinking

Attention to detail

Proactive attitude

Education

Bachelor's degree (or equivalent experience)

Job description

Join a Top-Rated US Tech Company in Big Data Analytics.

Smart Apartment Data, a five-star employee-rated company and Best & Brightest Companies to Work For winner, has been the market leader in Big Data analytics for the U.S. real estate industry for over 20 years. We provide brokers, investors, and analysts with real-time market intelligence and insights that drive smarter business decisions.

Smart Apartment Data is hiring an Enterprise Account Manager with experience in client success, B2B account management, and SaaS/data analytics.

This is a remote role available Canada-wide, supporting enterprise clients in the real estate analytics space.

Applicants from major Canadian cities — Toronto, Calgary, Ottawa, Edmonton — are highly encouraged to apply.

Meet our hiring team: https://vimeo.com/1057933773/3260b5ba8b

About The Role

The Enterprise Account Manager is responsible for understanding client needs, maintaining strong relationships, and ensuring continued satisfaction and retention. You'll collaborate closely with the executive team to deliver tailored solutions and manage accounts with professionalism and care.

Responsibilities

• Provide onboarding and ongoing training to enterprise customers
• Conduct prospecting, lead generation, and close new business opportunities
• Map out client organizations and identify key decision-makers
• Collaborate with executives to resolve client issues promptly
• Manage the full sales cycle and achieve monthly sales goals
• Prepare quotes, proposals, and deliverables for prospective clients
• Negotiate contracts to establish strong, lasting client relationships

Requirements

• Bachelor's degree (or equivalent experience)
• Minimum 2 years of experience in account management or related role
• Excellent command of the English language (spoken and written)
• Strong critical thinking and attention to detail
• Passionate, proactive, and a fast learner
• Customer service-oriented mindset with strong communication skills
• Reliable work-from-home setup: strong internet, quiet workspace, presentable background, webcam, and noise-cancelling headset

Benefits

• Base Pay: CA$5,000/month + incentives
• Employment Type: Full-time
• Work Setup: Remote (Canada)

Why Join Smart Apartment Data

• Award-winning culture and supportive leadership
• Opportunities for growth in a stable, 20+ year tech company
• Work remotely with a dynamic, international team
• Competitive pay and performance-based bonuses