Enrolment Liaison Coordinator

First-Nations-Technical-Institute; Deseronto; Hybrid; CAD 29,000 - 41,000; Full time

Job summary

First Nations Technical Institute (FNTI) seeks an Enrolment Liaison Coordinator to advise learners on programs and pathways, building strong ties with communities and funding partners. The role serves as a primary contact for learners and supports institutional planning and assessment to keep FNTI learner-centered.

The position is hybrid, requires travel, and reports to the Manager of Marketing, Recruitment and Collaborative Partnerships. A two-year diploma with related experience is preferred.

Qualifications

• Two-year diploma in Marketing/Communications or equivalent experience.
• Outstanding interpersonal and communication skills.
• High level of computer proficiency with online/social media tools.
• Public speaking and presentation skills.
• Strong research, problem solving and analytical thinking abilities.
• Valid Ontario driver’s license; willing to travel.

Responsibilities

• Coordinate and participate in recruitment activities and events regionally and provincially.
• Deliver presentations on various days/times to promote FNTI to students and the community.
• Engage with community counselors to inform them about programs and admissions.
• Respond to inquiries via phone, online, or in person and guide applicants through admissions.
• Assist in organizing digital and direct marketing activities and campaigns.
• Maintain website/SIS data for lead tracking and recruitment.
• Update website and social media channels with current information.
• Contribute to development of marketing strategies and market research.

Skills

Interpersonal skills

Public speaking

Digital marketing

Computer skills

Research/analysis

Education

Two-year diploma in Marketing/Communications

Tools

Social media tools

Office/CRM software

Job description

Enrolment Liaison Coordinator

Position Type: Permanent, Full-Time

Position Status: Vacancy

Location: Hybrid

Reports To: Manager of Marketing, Recruitment and Collaborative Partnerships

Hourly Rate: $25.14

About FNTI (First Nations Technical Institute)

FNTI is an Indigenous-owned and governed post-secondary institution dedicated to serving Indigenous learners. Established in 1985, FNTI has graduated over 4,000 students through certificate, diploma, and degree programs delivered in partnership with Ontario’s colleges and universities.

As a First Nation-mandated, not-for-profit, and registered charitable organization accredited by the Indigenous Advanced Education and Skills Council (IAESC), FNTI delivers a range of post-secondary programming grounded in Indigenous knowledge and community connection. Through its community-driven and intensive delivery model, FNTI enables learners to remain connected to their families and communities while pursuing meaningful educational and career pathways.

Since the Indigenous Institute Act, 2017, FNTI has advanced the development of independently accredited degree programs, created by Indigenous people, for Indigenous people. Programming is delivered from its main campus in Tyendinaga on the Bay of Quinte, as well as virtually.

Position Summary

The Enrolment and Liaison Coordinator (ELC) is primarily responsible for advising potential learners of program options and pathways at FNTI. The ELC is responsible for building relationships with our learners, communities and any associated funding organizations including, band offices, tribal councils, friendship centers, etc. As a primary point of contact for many of our learners, the ELC will play a part in institutional planning and assessment to ensure FNTI remains a learner-centered institution.

Key Responsibilities

• Co-ordinates and participates in a diverse range of recruitment activities and events for potential students and stakeholders, such as community information sessions and conferences, program specific information sessions, workshops and career fairs, both regionally and province wide. Travels to strategic events as required. Travel regionally and provincially for events as required.
• Co-ordinates and conducts presentations on days, evenings and weekends as required, to promote FNTI to potential students and the general community, producing engaging multimedia presentations.
• Visits community education counsellors and guidance counsellors to keep them informed of FNTI programs, prerequisites and admissions and additional information.
• Responds to all telephone, online, and written and in-person enquiries requesting information on FNTI programs; enters all student enquiries on FNTI student database in a timely manner; follows through with each enquiry to providing admissions process assistance as needed, until confirmation of program offer is received by FNTI.
• Assists in organizing digital, direct mail and other targeted marketing activities.
• Utilises, maintains and updates website and student information system (SIS) for lead management, tracking and recruitment.
• Assists in updating FNTI website with current and ongoing information; ensures website is up to date and accurate.
• Assists in updating FNTI social media pages and channels with current events, photos and appropriate information on a regular and consistent basis.

• Contributes to development of marketing strategy and plans including the creation of stakeholder surveys, and the collection of other marketing research needs analysis and action plans and evaluations. Assists in focus groups and other marketing research initiatives with education counsellors, community leaders, prospective students, guidance counsellors, students and alumni.
• Contributes to a range of market research projects where they relate to student recruitment.
• Contributes to the planning and implementation of student recruitment strategies, policies and procedures for partnering college and university program studies, as well as standalone degrees.
• Produces an annual outreach strategy, researching key events, recruitment impact and cost-benefit analysis to ensure FNTI is present at key events and conferences on an annual basis.
• Develops and implements an effective recruiting strategy for programs guides production, editing and distributing of contacts directory, posters, brochures, employment surveys, as well as other literature and resources used for direct recruitment; writes content for various FNTI marketing and recruitment platforms, with an emphasis on digital/social media platforms.
• Attends key events to take photography and maintain an ongoing and up-to-date image gallery for use in various FNTI marketing and recruitment strategies.

• Research, plan and evaluate purchases for marketing and recruitment activities; negotiate with vendors, issue and confirm orders, verify invoicing, prepare and present documentation for authorization. Maintain documentation for audit and record keeping purposes.
• Assist with purchasing as it related to all forms of media advertising; print, radio, newspaper, television and diverse digital platforms. Research and pursue appropriate purchases to support and execute annual recruitment plan.
• Maintain accurate current and historical files in electronic and hardcopy format to ensure a documented history of FNTI marketing, outreach, recruitment and related strategic activities.

Qualifications

• Relevant two-year diploma with a minimum of 3 years’ experience in marketing/sales/communication, preferably in an education environment, or an equivalent combination Previous experience in student recruitment would be an asset
• Outstanding interpersonal and communication skills
• High level of computer proficiency, particularly in the use of online/social media tools and related software applications
• Public speaking and presentation skills
• Research, problem solving, critical thinking skills
• Valid Ontario driver’s license; ability and willingness to travel

Conditions of Employment

• Must be a local candidate based in or around the Tyendinaga Mohawk Territory.
• Physically able to stand for extended periods, maintain good mobility, and lift up to 50 lbs as required.
• Willing and able to travel occasionally and work overtime as required.
• Successful candidates must provide a satisfactory Vulnerable Sector Check.
• Must be legally entitled to work in Ontario, Canada.

Equity, Inclusion & Accessibility

FNTI is an inclusive employer. We welcome applications from candidates with diverse backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC), applicants may request accommodation at any stage of the recruitment process.

To request accommodation during the application process, please contact [e-mail] with the job title and accommodation details.

FNTI provides preference to qualified applicants of Indigenous ancestry who self-identify.