Engineering Manager, Service Platform

ApplyMint; Canada; On-site; CAD 278,251 - 293,867; Full time

Benefits offered by this job

Competitive compensation

Equity grant eligibility

Flexible work policy

Job summary

Instacart is seeking an Engineering Manager for the Service Platform team. This role involves leading teams responsible for deployment and release engineering systems, enhancing developer experience, and ensuring reliable service delivery.

The ideal candidate has significant experience in managing distributed systems and a track record in product development. Strong communication skills and the ability to navigate technical issues are essential. This position is remote and offers competitive compensation, with salaries ranging from $196,000 to $207,000 USD.

Qualifications

• 2+ years of experience leading and managing teams.
• 7+ years of experience with software development in multiple languages.
• Proven track record of shipping high-impact internal products.

Responsibilities

• Lead product-focused engineering in a fast-paced environment.
• Manage deployment systems such as Temporal and Canary.
• Balance and prioritize cross-cutting stakeholder relationships.

Skills

Leadership in product and reliability systems

Distributed systems design and troubleshooting

Software development

Strong communication skills

Education

Bachelor’s degree in Computer Science or related field

Job description

Overview

As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.

We are looking for a product‑focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services.

At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart’s overall platform.

About the Job

• Product‑focused leader who can adapt to a critically fast‑paced environment
• Ability to lead both product and critical reliability systems like Temporal, Canary, and Deployments
• Ability to articulate and convey priorities and balance constant needs around the organization
• Ability to manage cross‑cutting stakeholder relationships, prioritizing customer needs first
• Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end
• Leader by example, with a strong incident triaging mindset
• Eager to jump into domains, languages, and problem areas that might be new and unfamiliar

About You

Minimum Qualifications

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
• 2+ years of experience leading and managing people, with emphasis on designing, analyzing, and troubleshooting large‑scale distributed systems
• 7+ years of experience with software development in one or more programming languages
• Proven track record of launching and shipping high‑impact products; bonus points for internal, developer‑facing products
• Strong proficiency in maintaining high standards for production services

Preferred Qualifications

• Strong communication skills and ability to contextualize problems across various audiences
• Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
• Experience building and shipping products to users
• Expertise building platforms and high‑scale infrastructure
• Visionary thinker capable of generating transformative ideas

Instacart provides highly market‑competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

Country: Canada

Pay Range: $196,000 — $207,000 USD