Engineering Manager - Conversational AI Platform

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading financial institution in Toronto is seeking an experienced individual to lead technology initiatives related to their Digital Conversations platform. The successful candidate will manage a team focused on conversational AI technologies, oversee platform operations, and ensure delivery aligns with business needs and technology strategy. Ideal candidates will have over 8 years of experience in technology delivery and expertise in engineering management.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• 8+ years of technology delivery experience.
• Proven track record in leading engineering teams.
• Experience in delivering enterprise-grade solutions.

Responsibilities

• Lead and manage a team of engineers focused on conversational AI.
• Collaborate with Product and Journey leads for alignment.
• Drive automation for conversational services.
• Provide subject matter expertise on risk and compliance.

Skills

Software E2E delivery

People management

Conversational technologies

Agile delivery

Conversational AI

Natural Language Processing

Real-time orchestration

Cloud-native architecture

Education

Undergraduate degree in Computer Science

Graduate degree preferred

Tools

IBM Watson

Azure

CI/CD pipelines

RESTful APIs

Job description

A leading financial institution in Toronto is seeking an experienced individual to lead technology initiatives related to their Digital Conversations platform. The successful candidate will manage a team focused on conversational AI technologies, oversee platform operations, and ensure delivery aligns with business needs and technology strategy. Ideal candidates will have over 8 years of experience in technology delivery and expertise in engineering management.