Engineering Lead - Issuer Services - Director

Citi; Mississauga; On-site; CAD 226,000 - 495,000; Full time

Job summary

Citi in Mississauga, Canada, seeks an Applications Development Senior Group Manager to lead multiple engineering teams in delivering secure, scalable financial services applications. You will shape architecture, drive governance, and coordinate with technology and business stakeholders.

Responsibilities include overseeing design, delivery, and regulatory compliance, with a focus on mentoring engineers, managing budgets, and aligning with Citi policies and strategic objectives.

Qualifications

• 15+ years of progressive experience in software engineering, technology leadership, and program management.
• 8-10+ years of people management experience leading managers and engineering teams in complex enterprise environments.
• Be an engineering culture carrier, with strong talent focus with the ability to recruit and develop experts globally.
• Proven experience leading large-scale enterprise platforms within financial services, payments, or transaction processing.
• Strong technical knowledge in microservices architecture, distributed systems and event-driven architectures, cloud-native development, API design, and DevOps/CI/CD.

Responsibilities

• Manage and develop multiple teams of professionals to accomplish goals and conduct personnel duties, ensuring best practices and process alignment.
• Prepare and present regular team/project reviews to senior management and business leaders.
• Drive the design and development of system architecture, collaborate with end-users, and ensure high-quality deliverables with proper documentation and controls.
• Monitor budgeting, planning, policy formation, and contribute to future strategy of the area.
• Ensure change is managed with appropriate controls, documentation, and approvals including regulatory reporting requirements.
• Upscale to senior management as needed and lead local staff forums with updates.
• Define and implement best practices and processes for the department and ensure transparency and consistency.
• Assess risk in business decisions and supervise activities to uphold standards.

Skills

Software engineering

Technology leadership

Program management

Engineering culture carrier

Stakeholder management

Agile delivery methodologies

Executive communication

Financial acumen

Leadership development

Cloud-native

Education

Bachelor’s degree

Master’s degree preferred

Tools

Jira

Confluence

Microsoft Office

Job description

• Microservices architecture
• Cloud-native application development

The Applications Development Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities

• Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
• Prepare and present regular team/project reviews to senior management and business leaders
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
• Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
• Research and resolve issues, provide recommendations, and upscale to senior management as needed
• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 15+ years of progressive experience in software engineering, technology leadership, and program management.
• 8-10+ years of people management experience leading managers and engineering teams in complex enterprise environments.
• Be an engineering culture carrier, with strong talent focus with the ability to successfully recruit and develop experts from leading organizations across the globe
• Proven experience leading large-scale enterprise platforms within financial services, payments, or transaction processing organizations.
• Strong technical knowledge in:
• Microservices architecture
• Distributed systems and event-driven architectures
• Cloud-native application development
• API design and integration patterns
• DevOps, CI/CD, and software engineering best practices
• Demonstrated success managing multi-million-dollar technology programs and strategic initiatives.
• Strong stakeholder management, executive communication, and organizational leadership skills.
• Expert knowledge of Agile delivery methodologies including Scrum, Kanban, and scaled Agile frameworks.
• Experience with Jira, Confluence, and Microsoft Office suite.
• Strong business and financial acumen with demonstrated ability to balance technology investments, operational needs, and strategic business outcomes.

Education

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Job Family Group

Technology

Job Family

Applications Development

Time Type

Full time

Primary Location Full Time Salary Range

$160,000.00 - $350,000.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

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