Engine Field Service Technician

Cummins Inc.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading engineering company in Calgary is seeking a Field Service Diesel Technician to join their team. Responsibilities include engaging customers, performing maintenance on various equipment, and adhering to health and safety policies. The ideal candidate will have a Red seal certification and customer service experience. Competitive compensation and benefits are available from day one.

Benefits

Medical / Dental / Life Insurance

Company Pension Plan

Health Savings Account

Qualifications

• Basic level field service work experience.
• Intermediate level knowledge of engine products.
• Ability to travel to the USA on occasion.

Responsibilities

• Engage customers in a courteous and professional manner.
• Perform preventative maintenance on engines and related components.
• Complete required documentation, such as service worksheets and timesheets.

Skills

Customer service

Diagnostic skills

Heavy equipment knowledge

Education

Red seal Heavy duty mechanic certification

Locally valid driving permit

Job description

DESCRIPTION

Cummins is looking for a diesel mechanic to join their team in Calgary as a Field service diesel technician.

In this role you will have the following impacts :

• Engage customers in a courteous and professional manner.
• Anticipate and ensure prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and / or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identify additional service opportunities with customers.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

To be successful in this role you will need the following :

Education, Licenses, Certifications :

• Red seal Heavy duty mechanics or Truck and transport certification is mandatory for this position.
• Locally valid driving permit is mandatory for this position.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience :

• Basic level field service work experience.
• Intermediate level knowledge of and / or experience with engine products.
• Customer service experience.
• Successful candidate must be able to travel to the USA on occasion.

About the role :

• You will be working on city buses, oil and gas equipment, farm equipment, OFF road equipment and ON road equipment.
• This position may require working in the shop, may be needed to report to other branches when business needs are required.
• Monday to Friday 8 hour days.
• Cummins offers benefits day 1.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical / Dental / Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and / or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

A copy of your red seal or trade certification will be required.

A copy of a driver's abstract will be required.

Min Salary $

Max Salary $