Enablement Content Development Manager

S&P Global; London; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading analytics company based in Canada is seeking an Enablement Content Developer to create impactful training materials for its commercial teams. The role calls for a creative communicator with 3-5 years of experience in content development within a B2B SaaS context. Responsibilities include designing engaging resources and collaborating with various teams to ensure educational content is effective. Interested candidates should possess excellent project management skills and a passion for driving measurable outcomes.

Qualifications

• 3-5 years in content development or instructional design in a B2B SaaS environment.
• Exceptional writing and design skills for simplifying complex topics.
• Skilled in adult learning methodologies and various learning modalities.

Responsibilities

• Create and curate engaging enablement content across multiple platforms.
• Design playbooks and sales guides to drive adoption.
• Gather feedback to continuously improve content.

Skills

Content development

Instructional design

Creative communication

Project management

Collaboration

Digital literacy

Tools

Seismic

Thought Industries

Microsoft Office

Articulate360

Job description

About the Role:

automotiveMastermind is seeking a dynamic Enablement Content Developer to create and manage comprehensive sales and product training material for our Commercial understanding team members. This role involves assessing existing training materials and developing innovative resources that align with organizational goals and effectively educate our commercial teams and dealer partners.

The Role:

As the Enablement Content Developer, you will design, build, and maintain high-impact enablement content across Seismic, Thought Industries, and other platforms that support our commercial organization. You’ll transform complex product and sales information into clear, engaging, and actionable resources that drive adoption, improve knowledge retention, and empower our Commercial teams to perform at their best.

This role requires a balance of creativity and structure: you’ll not only produce high-quality materials such as playbooks, battlecards, training modules, and learning guides, but also implement processes and templates to scale content creation across the organization.

The ideal candidate excels at the intersection of storytelling, instructional design, and sales enablement—capable of transforming product updates and market insights into content that resonates and delivers measurable business impact.

What You’ll Do:

• Create and curate engaging enablement content across multiple platforms.
• Design playbooks, sales guides, customer‑facing resources, and product‑focused learning assets that simplify complexity and drive adoption.
• Repurpose existing materials into fresh, engaging formats such as microlearning, infographics, videos, templates, and checklists.
• Apply adult learning principles to design experiences that resonate with sales teams and dealer partners.
• Use narrative and storytelling techniques to bring playbooks and learning content to life.
• Ensure consistency in tone, design, and branding across all enablement content.
• Partner closely with Product Enablement, Marketing, Sales Leaders, and SMEs to translate product and process updates into actionable learning content.
• Act as a bridge between internal teams to ensure content is timely, accurate, and impactful.
• Gather feedback from end users to continuously refine and improve content.
• Own the enablement content lifecycle: version control, auditing, archiving, and refreshing to ensure accuracy and relevance.
• Maintain structured content libraries in Seismic, Thought Industries, and SharePoint for easy accessibility.
• Partner with the Enablement Tech Stack Analyst to track engagement and performance metrics.
• Utilize data to continually enhance content effectiveness and learning outcomes.

What You Bring:

• Experience: 3-5 years in content development, instructional design, or enablement within a B2B SaaS or high‑growth environment.
• Creative Communicator: Exceptional writing and design skills, with the ability to simplify complex topics into engaging stories and actionable tools.
• Instructional Design Mindset: Skilled in adult learning methodologies and designing for multiple modalities (self‑paced, ILT, virtual).
• Digital Savvy: Proficient with tools such as Seismic, Thought Industries, Microsoft Office, Articulate360, or video‑editing/design software.
• Organized & Detail‑Oriented: Able to manage multiple projects under tight deadlines with strong prioritization skills.
• Collaborative Partner: Experience working cross‑functionally with sales, product, and marketing teams.
• Learner‑Centric: Passion for creating content that inspires behavior change and drives measurable outcomes.
• Industry Experience: Familiar with SaaS offerings in retail automotive.

About automotiveMastermind:

Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [e-mail].