Employment Retention Program Supervisor

Prospect Human Services; Edmonton; Remote; CAD 70,000; Full time

Job summary

A not-for-profit organization is seeking a Manager I – Employment Retention Specialist to lead a team in Edmonton. The successful candidate will manage program operations, supervise staff, and support program initiatives to maximize outcomes. Required qualifications include post-secondary education in a relevant field and 5+ years of experience in community services. This is a full-time contract role offering a competitive salary of $70,000.

Qualifications

• 5+ years of related professional experience preferably in community services, social enterprise or administrative operations.
• Some leadership or supervisory experience preferred including direct responsibility for staff guidance and coaching.
• Proficiency with standard business software and adaptability to learn new systems.

Responsibilities

• Manage day-to-day direction of Direct Services staff and assist with program planning.
• Provide direct supervision to a small team offering coaching and mentorship.
• Approve routine program related expenses and track expenditures.

Skills

Emotional intelligence

Conflict resolution

Time management

Organizational skills

Leadership

Education

Post-secondary education in Social Sciences, Human Services, Business or related field

Tools

MS Office Suite

CRM or database platforms (e.g., Mobius, Salesforce)

Job description

A not-for-profit organization is seeking a Manager I – Employment Retention Specialist to lead a team in Edmonton. The successful candidate will manage program operations, supervise staff, and support program initiatives to maximize outcomes. Required qualifications include post-secondary education in a relevant field and 5+ years of experience in community services. This is a full-time contract role offering a competitive salary of $70,000.