employment counsellor

CERF Niagara; Welland; On-site; CAD 60,000 - 80,000; Full time

Job summary

An organization focused on employment services is seeking an Employment Counsellor in Welland, ON. This permanent full-time position entails evaluating client outcomes, preparing case histories, and assisting clients with job readiness skills. Candidates should have a college-level education, 1-2 years of experience, and be bilingual in English and French. Strong interpersonal and communication skills are essential. The role offers a salary between $22.50 to $23.40 per hour, with various benefits including health coverage and free parking.

Benefits

Health benefits

Free parking available

Financial benefits as per collective agreement

Qualifications

• 1 year to less than 2 years of experience in a relevant field.
• Criminal record check and vulnerable sector check required.
• Own vehicle necessary for transportation.

Responsibilities

• Evaluate the effectiveness of counselling and client outcomes.
• Interview clients to determine employment history and career goals.
• Prepare case histories and assess clients' problems.
• Provide job readiness skills and assist with job search strategies.

Skills

Bilingual (English and French)

Client focus

Dependability

Excellent written communication

Excellent oral communication

Education

College/CEGEP or equivalent experience

Tools

MS Excel

MS Word

MS Outlook

MS PowerPoint

MS Windows

Database software

Job description

Employment Counsellor

Posted on December 24, 2025 by CERF Niagara.

Location: Welland, ON L3B 4N4

Employment type: Permanent, Full time, 35 hours per week.

Schedule: Day, Evening, To be determined.

Salary: $22.50 to $23.40 per hour (to be negotiated).

Benefits: Health benefits, financial benefits, other benefits.

Responsibilities

• Evaluate the effectiveness of counselling and the patient’s outcomes
• Interview clients to obtain employment history, educational background and career goals
• Prepare case histories and assess problems
• Refer clients to appropriate external services
• Identify barriers to employment and assist clients with job readiness skills, job search strategies, résumé writing and interview preparation
• Perform administrative tasks
• Develop and implement counselling and intervention programs to assist clients in determining goals and means of attainment
• Counsel clients, provide therapy and mediation services, and facilitate group sessions
• Participate in fundraising activities
• Administer and interpret tests designed to determine interests, aptitudes and abilities of clients
• Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
• Follow up on counselling outcomes and clients’ adjustment
• Provide consulting services to community groups, agencies, businesses, industry and other organisations involved in community‑based career planning support or resources
• Deliver presentations at conferences, workshops or symposia
• Prepare assessment, progress, follow‑up and court reports
• Identify additional or alternative services and provide referrals
• Liaise with community agencies or partners
• Provide public education and consultation to other professionals or groups regarding counselling services, issues and methods

Requirements

• Education: College/CEGEP or equivalent experience
• Experience: 1 year to less than 2 years
• Bilingual (English and French)

Computer and Technology Knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Database software

Additional Information

• Security and safety: Criminal record check, Vulnerable sector check
• Transportation: Own vehicle
• Work conditions: Work under pressure, tight deadlines, large caseload, attention to detail
• Personal suitability: Client focus, dependability, efficient interpersonal skills, excellent written communication, flexibility, interpersonal awareness, judgement, reliability, team player, excellent oral communication, values and ethics, accurate, initiative, organized

Benefits

• Health benefits: Dental plan, Health care plan, Vision care benefits
• Financial benefits: As per collective agreement
• Other benefits: Free parking available

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-07