Employment Consultant (Contract)

YWCA Toronto; Peterborough; On-site; CAD 60,000; Full time

Job summary

A leading women's organization in Ontario is seeking an Employment Counselor to support clients in achieving sustainable employment. Responsibilities include conducting assessments, providing counseling, and facilitating workshops. The ideal candidate will have experience in employment counseling and a relevant degree. Comprehensive benefits and a supportive work environment are offered.

Benefits

Comprehensive Medical, Vision and Dental Coverage

Life Insurance

Pension Plan

20 Vacation Days

Educational/Sabbatical Leave

Qualifications

• In-depth knowledge of an academic discipline normally acquired through courses leading to an undergraduate degree.
• 3–5 years of job development and employment counseling experience.
• Demonstrated knowledge of the Toronto area labour market trends.

Responsibilities

• Conducts intake and needs assessment using the Common Assessment tool.
• Provides individualized or group-based counseling and pre-employment services.
• Facilitates employment workshops, job fairs, and employer sessions.

Skills

Job development

Employment counseling

Group Facilitation

Life Skills Training

Oral communication

Written communication

Time-management

Digital literacy (MS Office)

Education

Undergraduate degree in Career Counselling, Marketing, HR or relevant field

Job description

Job Overview

Employment Type: Full-Time Contract; Contract Period: December 15, 2025 to December 31, 2026; Work Hours: 35 hours per week; Salary: $59,399 annually (Level 7) plus comprehensive benefits; Location: 2425 Eglinton Avenue East Suite 303 Scarborough ON M1K 5G8; Internal Application Deadline: Monday, November 24, 2025; External Application Deadline: Wednesday, November 26, 2025.

Join Our Team

YWCA Toronto strives to uphold anti‑discrimination practices and anti‑oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non‑binary, agender, and/or encourage applications from women and gender‑diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

Key Responsibilities

• Works with all clients accessing Integrated Employment Services (IES) prioritizing those with higher support needs (e.g., Youth, Newcomers, Social Assistance recipients, ODSP and other inclusion groups) to meet contractual targets.
• Conducts intake and needs assessment using Common Assessment (CA) tool to evaluate clients employment‑related strengths, needs, abilities, skills and other relevant employment‑related factors.
• Provides individualized or group‑based counselling and pre‑employment services including resume critique, mock interviews and job readiness workshops.
• Collaborates with clients to develop tailored Employment Action Plan (EAP) aimed at achieving job starts within a 12‑week timeframe to meet program performance expectations.
• Facilitates clients transition into sustainable employment addressing barriers to job retention and meeting Performance Based Funding (PBF) milestones at 1, 3, 6 and 12 months.
• Monitors the local job market to identify and pursue suitable employment opportunities for clients including weekly cold‑calling and targeted outreach to potential employers.
• Facilitates employment workshops, job fairs, employer sessions and other events to prepare clients for obtaining and maintaining employment.
• Negotiates work placement agreements and contracts with clients and employers outlining workplace training objectives, commitments and applicable financial incentives.
• Performs job matching activities and refers clients to internal and external job postings.
• Administers employer contracts including processing financial incentives, payments and Employment‑Related Financial Supports in a timely manner.
• Targets: Case‑manages at least 80–100 files at any given time and secures 10 job starts (employment outcomes) monthly.

Qualifications

• In-depth knowledge of an academic discipline normally acquired through courses leading to the completion of an undergraduate degree in Career Counselling, Marketing and Communications, Human Resources or any other relevant field. (Cases for equivalency will be considered)
• 3–5 years of job development and employment counseling and prior work experience in an Employment Ontario model.
• Group Facilitation and Life Skills Training is an asset.
• Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services.
• Ability to build strong relationships with employers and to successfully place job seekers with employers.
• Superior oral and written communication skills and presentation skills.
• Excellent documentation and report‑writing skills as well as in‑person and assessment professional resume writing, vocational counselling and individualized goal‑setting and planning.
• Demonstrated ability to work under pressure; ability to adapt to program changes when required.
• Experience in dealing with conflicts and diffusing contentious situations.
• Commitment and ability to work with diverse groups.
• Excellent time‑management and organization skills, able to work well with minimal supervision.
• Strong digital literacy including MS Office Suite.
• Must be a team player and able to work with different personalities and working styles.

NB: The successful candidate is required to travel at least 40% of the time as part of regular duties; a valid driver’s licence and access to a motor vehicle is considered an asset.

What We Offer

• Comprehensive Medical, Vision and Dental Coverage
• Life Insurance and Long‑Term Disability Benefit
• Multi‑Sector Pension Plan: Employer contribution of 5.75% and Employee contribution of 3.25%
• Time off: Starts with 20 Vacation Days, 1.5 Days per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave, Supplementary Employment Benefits, Educational/Sabbatical Leave and Financial Assistance for Professional Development

Required to travel at least 40% of the time as part of regular duties; a valid driver's licence and access to a motor vehicle is considered an asset.

A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants this position is not secondable.

Posting Date: November 13, 2025.

YWCA Toronto transforms lives. As the city’s largest multi‑service women’s organization we help women and gender‑diverse people escape violence, move out of poverty and access safe affordable housing.

We work tenaciously to break down barriers that hold women and gender‑diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID‑19 Vaccination Policy all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID‑19 vaccinations and booster doses as recommended by Toronto Public Health.

YWCA Toronto promotes the principles of anti‑oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender‑diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted, please advise us if you require an accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a scent‑sensitive workplace.