Employee Experience Business Partner

OTIP Group of Companies (OGC); Southwestern Ontario; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading employee experience consultancy in Southwestern Ontario is looking for an Employee Experience Business Partner. This role involves aligning business objectives with employee management and providing valuable services that reflect the objectives of the organization. Ideal candidates have experience in employee relations and organizational development, with strong communication skills. This position offers a rewarding salary, industry-leading benefits, and opportunities for advancement.

Benefits

Rewarding salary and bonuses

Industry-leading group benefits

Defined benefit pension plan

100% coverage of continuing education

Flexible work-from-home options

Opportunities for advancement

Qualifications

• Minimum of three years experience in employee relations.
• Familiarity with project management principles.
• Excellent communication, presentation, and relationship-building skills.

Responsibilities

• Align business objectives with employees and management.
• Advise managers on performance management and employee relations.
• Develop partnerships within all levels of management.

Skills

Employee relations

Organizational development

Strong influencing and negotiating skills

Communication skills

Time management

Interpersonal relationship-building

Education

University degree or college diploma in Human Resources Management

Certified Human Resources Professional (CHRP)

Tools

Microsoft Office Suite

HRIS Management

Job description

What Youll Do

The Employee Experience Business Partner position is responsible for aligning business objectives with employees and management in designated business units. The position forms partnerships deliver value-added service to management and employees that reflects the business objectives of the organization. The Employee Experience Business Partner maintains an effective level of business literacy about the business units financial position, its midrange plans, its culture and its competition.

Reporting to the Employee Experience Senior Manager the core parts of your role will be to :

Act as a resource to managers to advise on full life cycle of performance management including the development of goals, performance measures, related assessment and investigations, monitoring and disciplinary / reward process.

Act as an advisor for business leaders for challenging employee experience operations issues and questions; guiding them to the appropriate resources.

Oversee the leave admin process and support HR Specialists to ensure that processes are followed. Advising on complex leave management and return to work issues.

Develop positive and collaborative partnerships within all levels of management to act as a strategic business partner coach and consultant for all aspects of employee experience operations.

Act as an advisor and coach to support managers with resolving employee relations issues. Conduct effective thorough and objective investigations.

Support the business by proactively identifying, analyzing and reporting on trends and data to identify issues and ensure continuous improvement. This includes conducting exit interviews, check-in surveys on a regular basis to evaluate engagement. Monitor employee engagement and work with leaders to develop solutions to increase engagement.

Actively seek and drive change to employee experience operations practices, processes and tools.

Participate in the recruitment process as required. This includes meeting with managers to discuss available positions, coordinating interviews and job postings, developing interview questions, interviewing and assessing candidates.

Support business leaders through change management initiatives.

Provide guidance and input on business unit restructures, workforce planning and succession planning.

Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

Maintain an effective level of business literacy about the business units financial position, its midrange plans, its culture and its competition.

Provide project support to the Assistant Manager Employee Experience Services and Senior Manager of Employee Experience Operations as required.

Assist in the development and facilitation of Employee Experience Operations employee training initiatives.

Perform other duties within competence as assigned.

Qualifications

Lets Talk About You :

• University degree or college diploma in Human Resources Management, Industrial Psychology or a related subject.
• A minimum of three years experience in employee relations and organizational development.
• Certified Human Resources Professional (CHRP) designation or commitment to complete CHRP designation.
• Familiarity with project management principles.
• Demonstrated ability to work effectively at all levels of an organization.
• Intermediate knowledge of Microsoft Office Suite applications and HRIS Management.
• Strong influencing and negotiating skills to present alternatives to resolve conflicts and minimize high-risk situations and the ability to quickly establish credibility.
• Superior time management and organizational skills to manage competing priorities and remain calm under pressure.
• Excellent communication, presentation, interpersonal and relationship-building skills with all levels of internal and external stakeholders.
• Experience working with relevant legislation including the Employment Standards Act, the Human Rights Code, the Employment Equity Act, the Pay Equity Act and the Occupational Health & Safety Act.
• Strong interviewing and assessment skills including behavioural interviewing techniques and the ability to drive and manage the full recruitment cycle.
• Benefits and payroll administration experience would be an asset.

We also consider your potential. If you know you have what it takes to do the job but your experience doesn't exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer

• Rewarding salary and bonuses that truly value your dedication
• Industry‑leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBOcourses in Ontario)
• Access to a wealth of learning resources including LinkedIn Learning for professional development
• Flexible work‑from‑home and hybrid options
• Unlock your potential with opportunities for advancement

Let's work together! If you are interested in this opportunity please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.

#LI-Hybrid

Remote Work: No

Employment Type: Full‑time

Key Skills

Marketing & Sales, Business Administration, Bid, Instrumentation & Control, HACCP

Department / Functional Area: Employee Experience

Experience: years

Vacancy: 1