Emergency Veterinary Assistant, Team Lead, Calgary Animal Referral & Emergency Centre

VCA Canada; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading veterinary care provider in Calgary is seeking a full-time Veterinary Assistant, Team Lead. The role involves training staff, managing schedules, and patient treatments. Applicants should have a passion for animal care and strong communication skills. This position offers flexible scheduling and various employee benefits, including wellness support and career development opportunities.

Benefits

RRSP Employer Group Match Program

Wellness days, sick days, and vacation time

Continuing education benefits; paid to learn

Generous personal pet care discounts

Qualifications

• Passion for pets and exemplary patient care.
• Experience in training and team management preferred.

Responsibilities

• Training and orientation for new team members.
• Creating flexible schedules for the team.
• Coordinating vacation coverage.
• Cross-training within hospital departments.
• Assist in performance management.
• Involvement in patient treatments as necessary.

Skills

Excellent verbal and written communication skills

Ability to work efficiently alone and with a team

Job description

Veterinary Assistant, Team Lead

Department: Emergency

Location: Calgary, AB

Are you passionate about pets and providing exemplary patient care? Then we want you to join our amazing team!

The Calgary Animal Referral and Emergency Centre, a member of VCA Canada, is currently recruiting for a full-time Supervisor for Emergency Veterinary Assistants to join our team.

The Centre is a fully functioning referral hospital, with board-certified specialists in a wide range of referral services including internal medicine, critical care, surgery, radiology, oncology, ophthalmology, neurology, cardiology, dermatology, emergency and dentistry/or oral surgery.

The Centre is committed to supporting pet owners and the veterinary community by providing the highest level of animal emergency and referral care. The successful candidate will work with the Emergency TA team in a professional and kind manner while recognizing the responsibilities involved in responding to client and co‑worker questions.

The Emergency TA Supervisor will also work closely with the hospital's leadership team to promote a positive hospital image and continuously work towards the betterment of the hospital. Excellent verbal and written communication skills are essential, as is the ability to work efficiently on your own and with the team. Additional duties and responsibilities include:

Responsibilities

• Training and orientation for new team members
• Creating an equitable schedule for the team
• Coordinating vacation coverage
• Cross‑training within the hospital departments
• Assist in performance management
• Involvement in patient treatments as necessary to support the ER team and overall hospital support

Schedule: This is a full‑time (40 hours per week) position with a schedule that can be flexible to meet your individual needs. Fifty percent of this role will be working within the emergency service as a TA and fifty percent will be time to do administrative tasks. Our Emergency department runs 24 hours a day / 7 days a week but the position does not necessarily need to encompass all shift hours.

Benefits

• RRSP Employer Group Match Program!
• A caring culture of Wellness and Appreciation!
• Access to amazing mini‑courses
• Membership and dues
• Wellness days, sick days, and vacation time
• Employee assistance program
• Continuing education benefits; paid to learn!
• Exceptional career development: there is room to grow here!
• Referral Bonus Rewards
• E‑tools to assist with meditation, better sleep, exercise, and focus
• Virtual health care (telemedicine) offers quick access to quality care
• Opportunities to give back to your community through VCA initiatives
• Annual uniform allowance
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

How to Apply

Interested and have questions? Please email or APPLY directly on our website.