Elite Service Advisor: Deliver Top Auto Experience

AutoCanada; Grande Prairie; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive dealership in Grande Prairie is seeking an experienced Service Advisor to join their team. The ideal candidate has a minimum of 2 years in a dealership environment and a proven ability to deliver exceptional customer service. This role involves estimating repair costs, welcoming clients, and maintaining automotive records. They offer a competitive compensation package along with professional development opportunities.

Benefits

Competitive compensation and benefits package

Employee vehicle purchase and service plans

Employee and family assistance programs

Company-wide appreciation events and contests

Qualifications

• Minimum of 2-year dealership experience in a Service Advisor role.
• Proven ability to provide an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Ability to thrive in a fast-paced environment with many priorities.
• Experience and desire to work with technology.

Responsibilities

• Estimating the cost and time needed for a wide range of repairs.
• Welcoming customers and discussing their needs.
• Answering customer inquiries, either in person or on the phone.
• Test-drive vehicles to confirm the customer's vehicle is repaired as needed.
• Maintain automotive records by tracking problems and corrective actions.

Job description

A leading automotive dealership in Grande Prairie is seeking an experienced Service Advisor to join their team. The ideal candidate has a minimum of 2 years in a dealership environment and a proven ability to deliver exceptional customer service. This role involves estimating repair costs, welcoming clients, and maintaining automotive records. They offer a competitive compensation package along with professional development opportunities.