Elite Front Desk Agent — Hospitality & Access Control

Securiguard Services; Alberta; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading security services provider in Canada is hiring for a full-time high-end front desk agent. The role involves delivering exceptional service, managing access control, and supporting compliance with safety procedures. Applicants should have customer service experience in hospitality, strong communication skills, and proficiency with relevant software. This position includes benefits like paid training and health benefits after a waiting period.

Benefits

Paid training and onboarding support

Extended health benefits

Employee recognition programs

Free professional development

Scholarship opportunities

Free suits for the position

Qualifications

• Minimum 1 year of customer service experience in a hospitality environment.
• Prior experience in top-tier commercial properties or upscale hotels is required.
• WHMIS Certification is an asset.

Responsibilities

• Provide excellent customer service and hospitality at the front desk.
• Monitor and manage access control systems and CCTV.
• Complete accurate and detailed daily incident reports.

Skills

Customer service experience

Communication skills

Proficiency with computer software

Tools

CCTV

Access control systems

Job description

A leading security services provider in Canada is hiring for a full-time high-end front desk agent. The role involves delivering exceptional service, managing access control, and supporting compliance with safety procedures. Applicants should have customer service experience in hospitality, strong communication skills, and proficiency with relevant software. This position includes benefits like paid training and health benefits after a waiting period.